FirstGroup Enhances Fleet Efficiency and Safety with GreenRoad Driver Behavior Solution
Customer Company Size
Large Corporate
Region
- Europe
- America
Country
- United Kingdom
- United States
Product
- GreenRoad Driver Behavior
Tech Stack
- Real-time Driver Feedback System
- Fleet Tracking Information System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Environmental Impact Reduction
- Customer Satisfaction
- Cost Savings
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
Services
- System Integration
About The Customer
FirstGroup plc is a prominent transport operator with a global presence, employing approximately 136,000 staff across the UK and North America. The company transports over 2.5 billion passengers annually and is the largest bus operator in Britain, running more than one in five local bus services. With a fleet of 9,000 buses, FirstGroup is committed to leading the market in fuel efficiency and safety. The company is dedicated to reducing its environmental impact and enhancing passenger comfort and safety.
The Challenge
FirstGroup plc, a leading transport operator, faced the challenge of reducing CO2 emissions by 100,000 tons while improving passenger safety and comfort. As the UK's largest bus operator, FirstGroup aimed to lead the market in fuel efficiency and safety. Research indicated that driving decisions significantly impact fuel spend, operational efficiency, and vehicle wear-and-tear. FirstGroup sought a solution to enable better driving decisions, improve fuel consumption, and enhance passenger satisfaction.
The Solution
FirstGroup selected GreenRoad to implement a driver behavior initiative across its fleet of 9,000 buses in the UK and Ireland. GreenRoad provides real-time driver feedback and optimization insights, continuously measuring maneuvers impacting safe driving, fuel efficiency, and emissions. Drivers receive instant feedback to correct their driving in real time. Upon returning from routes, drivers and depot managers can review driving quality online, with scores allocated to each session. This empowers drivers to improve their driving and contribute to environmental goals. The collaboration between FirstGroup and GreenRoad ensured driver understanding and acceptance of the program's benefits.
Operational Impact
Quantitative Benefit
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