Fishbowl Helps Chung’s Become More Efficient and Effective
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Fishbowl Warehouse
Tech Stack
- Inventory Management System
- QuickBooks
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Inventory Management Systems
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Inventory Management
- Manufacturing System Automation
Services
- System Integration
About The Customer
Chung’s Gourmet Foods is a leading producer of egg rolls, pot stickers, spring rolls, and Asian entrees in the United States. The company is located in Houston, Texas and was founded in 1986 with the vision of providing gourmet quality Asian food that could be enjoyed at home. Chung’s uses only the highest quality ingredients and gourmet recipes to produce delicious frozen foods that have the same great taste in every bite. The company works with various retail grocery chains to offer their products all across the country. In October of 2005, Chung’s was acquired by Yellowstone Brands Ltd. and has since experienced sales growth at an average of 20 percent per year. Through its subsidiaries, Yellowstone Brands Ltd. manufactures and markets specialty products in growing niche markets.
The Challenge
Chung’s Gourmet Foods, a leading producer of Asian entrées and snacks in the United States, was facing several challenges due to outdated technology. Their existing systems were running on DOS and Excel spreadsheets, which were unreliable and required everything to be checked and rechecked before distribution. The company's annual closing cycle took about a month to complete and the system did not allow for retrieval of prior period information. All of Chung’s systems from purchasing to receiving payments were manual. Only one person in the company knew how to fix the DOS system when it went down, and he only worked three days a week. To keep up with rapid growth, Chung’s needed to either continually hire new employees or find a program that could automate processes and reduce the need for additional labor expenses.
The Solution
Chung’s decided to implement Fishbowl Warehouse for inventory management combined with QuickBooks. Fishbowl’s intuitive design made it easy for Chung’s team to learn the system quickly. The company used Fishbowl to automate and manage the production, distribution, sales and inventory management of raw materials, work-in progress, and finished goods. The integration between Fishbowl and QuickBooks allowed Chung’s to avoid double data entry and maintain an up-to-date general ledger. In addition to allowing Chung’s to easily close out months and years, Fishbowl provided individual costs and profit margins by product. The implementation of Fishbowl also allowed Chung’s to outsource their IT functions, resulting in significant cost savings.
Operational Impact
Quantitative Benefit
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