Fonseca Hospital Chooses QlikView to Improve its Management System
Customer Company Size
Large Corporate
Region
- Europe
Country
- Portugal
Product
- QlikView
Tech Stack
- Business Intelligence
- Data Integration
- Data Analysis
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Human Resources
Use Cases
- Process Control & Optimization
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
The Professor Doctor Fernando Fonseca Hospital in Portugal has integrated its National Health Service network and serves patients from two of the most densely populated districts in the country, totalling 600,000 citizens. With more than 3,000 professionals, the hospital’s mission is to provide patients with responsive lifelong healthcare. The service covers both primary care and ongoing care, in addition to the other hospitals integrated into the National Health Service network. It makes appropriate use of the human and physical resources based on the principles of quality, effectiveness, and efficiency. Another aspect of its mission is research, and teaching and training of undergraduates and postgraduates in healthcare and other related disciplines.
The Challenge
Healthcare professionals, in both the public and the private sectors, experience problems with the operational display of information in their numerous clinical, financial, and enterprise resource planning systems. The inability to access, collect and process data efficiently often contributes to financial tensions, longer patient waiting times, constraints on resources, and the risk of clinical errors. The Fernando Fonseca Hospital needed to adopt business intelligence (BI) system that would integrate information and permit its speedy processing in a straightforward and flexible way. Another objective was to acquire a tool that would continually map out and control specific activities in each department, both clinical and non-clinical, allowing the monitoring of evaluation factors identified as critical for good practice.
The Solution
QlikView was chosen as the preferred BI tool in the second quarter of 2009. The key factors in the final decision were the demonstrable user friendliness of QlikView, its significant independence from external support services, flexibility and simplicity of design. These factors proved critical for the rapid installation of the platform. Starting in December 2009, the planned installation of the system, deployment of the first data models and construction of the first dashboards were concluded in little over two months. QlikView needed to integrate the following data sources: Hosix: management information relating to clinical activities in the hospital, SAP: financial/accounting data, and information on human resources and logistics, Miscellaneous files: specific information on various areas not included in the core systems.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Cloud-based healthcare solution for Royal Philips
Royal Philips wanted to launch its cloud-based healthcare solution HealthSuite Digital Platform in China to deliver services to help cope with challenges related to urbanization and population growth. Philips wanted to achieve this goal by combining mobile, cloud computing and big data technologies. To bring this platform and product to market, Philips required cloud computing and local technical service capabilities in China, in addition to a flexible IT infrastructure that could handle user requests.
