From a complex, monolithic environment to a streamlined microservice-oriented architecture with Camunda
Customer Company Size
Large Corporate
Region
- Europe
Country
- Germany
Product
- Camunda Platform
- Tasklist
- Optimize
Tech Stack
- Java
- React
- Microservice architecture
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
Services
- Software Design & Engineering Services
About The Customer
Münchener Hypothekenbank eG is an independent real estate bank based in Germany. Its core business areas are the long-term financing of residential and commercial real estate. As a member of the Genossenschaftliche FinanzGruppe, its partners include Volksbanken and Raiffeisenbanken. The bank is always looking for new, innovative ways to stay competitive. In 2019, it started working with Camunda to coordinate and automate internal processes within its private-client business, specifically, directing incoming mail, internal releasing of outgoing mail, and working together between departments on loan applications, across different systems.
The Challenge
Münchener Hypothekenbank eG, an independent real estate bank, was looking for innovative ways to stay competitive and decided to coordinate and automate internal processes within its private-client business. However, its existing process optimization system had its limits. The three processes - directing incoming mail, internal releasing of outgoing mail, and working together between departments on loan applications, across different systems - relied on the same process engine, making it impossible to carry out maintenance on one process independently of the others. Furthermore, the processes lacked the functions and interfaces to be freely configurable, resulting in increased complexity and a higher error rate.
The Solution
Münchener Hypothekenbank decided to move to a Java-based microservice architecture to uncouple the existing processes and remove the need for the workarounds. A new company-wide task list and tailor-made user interfaces for the manual process tasks were created using React. The bank selected Camunda on the strength of internal recommendations. Functions such as resubmitting a task were available off-the-shelf from Camunda and could be put straight into use. The convoluted, makeshift constructs that previously had been incorporated into the existing process models to carry out the same function could now be removed from the process models, thereby greatly improving professional as well as technical readability.
Operational Impact
Quantitative Benefit
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