Customer Company Size
Mid-size Company
Region
- Europe
Country
- Germany
Product
- DocuWare
- ABBYY FlexiCapture 8.0 Professional
Tech Stack
- HP servers
- 5 Terabyte storage solution
- Citrix terminal connection
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Analytics & Modeling - Process Analytics
Applicable Functions
- Business Operation
- Procurement
Use Cases
- Process Control & Optimization
- Inventory Management
Services
- System Integration
- Data Science Services
About The Customer
Prophete GmbH & Co. KG is a leading two-wheel manufacturer and wholesaler based in Rheda-Wiedenbrueck, Germany. The company was founded in 1908 and has grown from a small bike repair shop into a specialist in its field. Prophete attributes its success to several factors, including excellent service and exemplary logistics. The company has an extensive data center with a combination of HP servers and a strong 5 Terabyte storage solution. Over a broadband Citrix terminal connection, 220 employees access business software applications both in Rheda-Wiedenbrueck and also 200 km away in Oldenburg.
The Challenge
Prophete, a leading two-wheel manufacturer and wholesaler, needed to maintain a balance between customer demands for reasonable price, fast availability, and high quality of service. They realized the need for modern IT programs that could increase both the efficiency of business processes and the ability to communicate information to customers and sales partners. This led to the decision in 2006 to expand their IT department’s document repository by introducing a centralized document management system. The company required a central document repository with company-wide access, work-flow functionality, and integration with Navision and ABBYY FlexiCapture 8.0 Professional.
The Solution
Prophete chose DocuWare for its price-to-performance ratio, simple license agreement, intuitive user interface, and the possibility to connect a Navision ERP system and a workflow model. The implementation of the document management system was gradual, starting with a three-day workshop with DocuWare to define the key aspects of the project. This was followed by a two-month pilot phase to clearly define and adjust all data structures and fields. The second phase involved the implementation of a workflow system to transfer Prophete’s business processes into an exact electronic copy. The company also used ABBYY's FlexiCapture 8.0 to automate the processing of different incoming documents.
Operational Impact
Quantitative Benefit
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