Global Leader in Textiles and Materials Processing Taps IntelePeer for Cost-effective, Secure Communications
Customer Company Size
Large Corporate
Region
- America
- Asia
- Europe
Country
- United States
Product
- IntelePeer CoreCloud™ SIP Trunking
Tech Stack
- Microsoft Lync Enterprise Voice
- Session Border Controller (SBC) technology
- Multiprotocol Label Switching (MPLS) network
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Aerospace
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Predictive Maintenance
- Cybersecurity
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Albany International Corp. is a global advanced textiles and materials processing company with two core businesses. Machine Clothing is the world’s leading producer of custom-designed fabrics and belts essential to production in the paper, nonwovens, and other process industries. Albany Engineered Composites is a rapidly growing supplier of highly engineered composite parts for the aerospace industry. Albany International is headquartered in Rochester, New Hampshire, operates 18 plants in 11 countries, employs 4,000 people worldwide, and is listed on the New York Stock Exchange (Symbol AIN). The company offers a wide range of products and services, and more information about the Company and its products and services can be found at www.albint.com.
The Challenge
Albany International Corp., a global leader in advanced textiles and materials processing, was in need of a secure, reliable, and cost-effective communications solution to enhance its business operations. The company operates 18 plants in 11 countries and employs 4,000 people worldwide. As Albany was evaluating its telecommunications services, it needed a solution that would not only be cost-effective but also enhance the company’s security and bandwidth with minimal investment. The ability to balance the deployment and integration of new technology without impairing the company’s daily business processes and bottom line performance was paramount in selecting the right vendor. Albany needed an experienced and efficient SIP trunking provider to achieve its goals.
The Solution
Albany International Corp. selected IntelePeer and its CoreCloud™ SIP Trunking for its telecommunications services. Albany uses Microsoft Lync Enterprise Voice for its telephony solutions globally, so it was important for the company to use a SIP trunking provider, like IntelePeer, that was qualified by Microsoft to support Lync features and functionality. The decision to partner with IntelePeer allowed Albany to maintain control of its preferred Session Border Controller (SBC) technology. Before IntelePeer SIP trunking, Albany was carrying its dial-in conferencing traffic over their Multiprotocol Label Switching (MPLS) network from one of the branch sites into the data center. Utilizing IntelePeer and its CoreCloud™ SIP Trunking, Albany is able to take their inbound dial-in conferencing calls directly into the data center where the Microsoft Lync Front End Servers reside.
Operational Impact
Quantitative Benefit
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