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Case Studies > Global Manufacturer Delivers Precise IT to the Shop Floor

Global Manufacturer Delivers Precise IT to the Shop Floor

Customer Company Size
Large Corporate
Region
  • Europe
  • America
  • Asia
Country
  • United Kingdom
  • China
  • Mexico
  • United States
Product
  • NComputing L230
  • NComputing vSpace
  • NComputing L300
Tech Stack
  • Desktop Virtualization
  • Thin Client Technology
Implementation Scale
  • Departmental Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Platform as a Service (PaaS) - Device Management Platforms
  • Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
  • Aerospace
  • Automotive
Applicable Functions
  • Discrete Manufacturing
  • Quality Assurance
Use Cases
  • Machine Condition Monitoring
  • Remote Asset Management
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Doncasters Group is a global leader in integrated precision engineering, founded in 1778. The company operates from multiple sites across the UK, Continental Europe, USA, China, and Mexico, employing around 5,000 staff worldwide. They serve a global client base, including industry leaders in aerospace, industrial gas turbines, automotive turbochargers, fasteners, and superalloys. Known for their technological and manufacturing expertise, Doncasters is highly regarded for their problem-solving capabilities, time-to-market delivery, and through-life support. They operate on a strict Six Sigma basis, ensuring accuracy and reliability in their supply chain.
The Challenge
Doncasters Group, a leader in precision engineering, faced challenges with their traditional PC setup on the shop floor. The harsh and dusty environment led to frequent failures and high maintenance costs. The PCs were used for shop floor tracking applications, and the constant strain from multiple users logging in and out exacerbated the problem. The IT team needed a solution that maintained the functionality and ease-of-use of PCs while being more reliable and cost-effective. They required a system that could withstand the demanding environment and allow centralized management to reduce IT staff workload.
The Solution
To address the challenges, Doncasters Chard deployed NComputing's L230 virtual desktops. This solution provided a reliable and cost-effective alternative to traditional PCs. The L230 devices, combined with NComputing's vSpace software, offered a virtual desktop environment that was easy to manage and compatible with existing applications. The solid-state devices were rugged and could handle the harsh shop floor environment without the need for fans, eliminating dust-related issues. The deployment allowed centralized management from a single console, reducing the need for IT staff to be physically present on the shop floor. The solution proved to be reliable, with no technology failures since its implementation in April 2009.
Operational Impact
  • The deployment of NComputing's L230 virtual desktops significantly reduced downtime and maintenance costs associated with traditional PCs.
  • The solution increased reliability and productivity on the shop floor, aligning with Doncasters' Six Sigma standards.
  • Centralized management of virtual desktops minimized the need for IT staff to be present on the shop floor, streamlining operations.
  • The solid-state devices eliminated dust-related issues, enhancing the durability and longevity of the IT infrastructure.
  • The successful implementation led Doncasters to consider upgrading to the L300 series for enhanced multimedia capabilities.
Quantitative Benefit
  • The mean time between failure (MTBF) for the NComputing devices is over 100,000 hours, which is seven times longer than traditional PCs.
  • The cost of replacing a damaged L230 unit was less than £150, demonstrating significant cost savings compared to traditional PC replacements.

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