Hearing Care Leader Optimizes Real Estate Strategy with Tango's Integrated Solutions
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Tango Market Optimization
- Tango Program & Project Management
- Tango Lease Administration
- Tango Strategic Store Lifecycle Management
Tech Stack
- Self-generated
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
The customer is a leading retailer in the hearing care industry, providing services through 4,000 affiliated audiologists across 49 states and more than 220 company-owned hearing care centers. They offer a wide range of state-of-the-art digital hearing aids and are committed to expanding their presence both in the US and internationally. As a large corporate entity, they are focused on optimizing their real estate strategy to support their growth ambitions and maintain their leadership position in the market. Their operations require a sophisticated approach to managing their extensive network of locations and ensuring that each site is strategically positioned to serve their customers effectively.
The Challenge
With plans for continued expansion in the US and seeking new market opportunities internationally, the hearing care leader needed a technology partner to support future growth across the entire real estate and store development lifecycle. The challenge was to find a solution that could provide the necessary tools to manage and optimize their real estate strategy effectively. They required a system that could integrate various aspects of the real estate lifecycle, from market analysis to lease administration, to avoid information silos and ensure decisions were made with accurate and complete information.
The Solution
Tango developed Market Optimization models to help the retailer understand their current markets and identify opportunities within them before expanding into new areas. These models allowed the retailer to direct their broker network to focus on the best new opportunities. Additionally, they leveraged data relationships with UberMedia to inform their location strategy. The retailer plans to implement Tango’s Program & Project Management and Lease Administration products, which will provide them with Tango’s full Strategic Store Lifecycle Management suite. This integrated solution will address challenges at each stage of the real estate lifecycle and help avoid information silos, ensuring decisions are made with accurate and complete data. With Tango as a partner, the retailer can draw on critical data from all areas of the real estate lifecycle to make better-informed decisions.
Operational Impact
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