Customer Company Size
Large Corporate
Region
- Africa
Country
- South Africa
Product
- IsoMetrix GRC suite
- Health, Safety and Environment module
- Occupational Health & Hygiene module
- Primary Healthcare & Wellness module
- Audits module
- Enterprise Risk Management module
- Legal Register & Compliance module
Tech Stack
- Data Integration
- Real-time Reporting
- Dashboard Reporting
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Employee Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Mining
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Predictive Maintenance
- Asset Health Management (AHM)
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Hernic Ferrochrome (Pty) Ltd is the world’s 4th largest integrated ferrochrome producer based in the North West Province, South Africa. It is located in the western limb of the Bushveld Complex which is one of the world ‘s largest chrome ore deposits. Hernic operates four furnaces including the largest ferrochrome furnace in the world. The company has 700 permanent employees and 3,000 contractors. The company has three sites and 150 system users. The company is involved in chrome ore mining and ferrochrome production.
The Challenge
Hernic Ferrochrome, the world’s 4th largest integrated ferrochrome producer, needed a robust system to manage Safety, Health, Environment, and Quality (SHEQ) and compliance within those areas. The company required a system that would integrate with the core of different information and process flow systems. A further essential requirement was a system that would exist as a management tool in handling the information obtained from the integration of these various systems. The company needed a system that would be fully functional from go-live onwards, simple to use, and can report correct data at any given time through reporting and dashboards. The company also wanted to manage all its 700 employees together with their 3000 contracted employees with regards to SHEQ. At any time, it was necessary to see who is on site as no contractor, or contractor’s staff member, who is not fully compliant in terms of rules and regulations, are allowed access to the property.
The Solution
Hernic Ferrochrome implemented the IsoMetrix GRC suite, which includes modules for Health, Safety and Environment, Occupational Health & Hygiene, Primary Healthcare & Wellness, Audits, Enterprise Risk Management, and Legal Register & Compliance. The IsoMetrix software was chosen for its agility, visibility through dashboards, and its ability to integrate with other software. The software acts as the central repository for all employee and contractor records, allowing KPIs such as lost time injury rates to be managed effectively. The development of the Visual Felt Leadership (VFL) module has turned around relations with employees. Every Friday, management spends time with staff, asking questions, making notes of areas which may not comply with standards, giving compliments, and constantly collaborating with employees, building a stronger relationship between management and staff. The system is also integrated with the access control system, so that entrance to the site is physically prohibited for employees and contractors who have not received adequate training, have not passed required medical examinations, or do not have required permits to work.
Operational Impact
Quantitative Benefit
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