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Infoblox > Case Studies > Hershey Adds Infoblox to Its Winning Ingredients

Hershey Adds Infoblox to Its Winning Ingredients

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Customer Company Size
Large Corporate
Region
  • America
  • Asia
Country
  • United States
Product
  • Infoblox DDI
  • Infoblox DNS Traffic Control
  • Infoblox DNS Firewall
Tech Stack
  • DNS
  • DHCP
  • IP Address Management
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
  • Consumer Goods
  • Food & Beverage
Applicable Functions
  • Business Operation
Services
  • System Integration
About The Customer
The Hershey Company, a renowned American candy maker, has been a staple in the confectionery industry for over a century. Known for its iconic products like Hershey’s Kisses Milk Chocolates, Reese’s Peanut Butter Cups, and Twizzlers, Hershey has established a global presence, with its products enjoyed in over 60 countries. As a large corporate entity, Hershey is committed to delivering quality and innovation in its products, while also focusing on operational efficiency and customer satisfaction. The company’s extensive network and operations require robust and reliable IT solutions to maintain its market leadership and continue its legacy of delivering beloved treats worldwide.
The Challenge
Hershey was facing challenges with its outdated DNS and DHCP management solution, which was cumbersome and inefficient. The existing system required significant operational care and feeding, leading to high costs and inefficiencies. The company needed a modern solution that was easier to use and more efficient to operate, to support its global network and improve business operations.
The Solution
Hershey selected Infoblox as its new DNS, DHCP, and IP address management (DDI) solution. Infoblox was chosen for its market leadership and functionality, offering a consolidated platform that simplifies DNS load balancing operations. Key features of the solution include a granular role-based interface, the ability to block malicious sites, and a hands-off upgrade capability. Infoblox DNS Traffic Control (DTC) was particularly impressive, consolidating DNS capabilities and global server load balancing onto a single platform. This allowed Hershey to direct users to the closest data center or application, improving performance and disaster recovery capabilities. The implementation was supported by Infoblox Professional Services, ensuring a smooth transition and successful deployment.
Operational Impact
  • Hershey achieved operational efficiency through the ease of use and a single pane of glass provided by Infoblox.
  • The company experienced cost savings by reducing its hardware footprint with a consolidated solution.
  • Infoblox enabled quick recovery from outages, ensuring business continuity.
  • Load balancing by location improved performance by directing users to the closest data center or application.
  • The solution provided increased visibility and security, enhancing overall network management.
Quantitative Benefit
  • Infoblox's hands-off upgrade capability saved at least two working days a month.
  • Infoblox holds a 50% market share in the DDI space, providing confidence in its reliability and support.

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