High Performance Labor Management
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- JDA® Workforce Management software
Tech Stack
- Workforce Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Warehouse Automation
- Inventory Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
GEODIS is a global supply chain operator managing more than 38 million square feet of warehousing in 126 facilities across North America. The company offers a range of warehousing solutions to its customers, including value-added warehousing, e-commerce and e-fulfillment, support for promotions and product launches, and reverse logistics, among others. Labor productivity is a key to success for all of GEODIS’ operations. The company set a goal to boost productivity for its upcoming peak season and turned to JDA and JDA’s implementation partner 4SIGHT Supply Chain Group to help update the standards in its workforce management system.
The Challenge
GEODIS, a global supply chain operator, manages over 38 million square feet of warehousing in 126 facilities across North America. The company offers flexible and scalable warehousing solutions to its customers, including value-added warehousing, e-commerce and e-fulfillment, support for promotions and product launches, and reverse logistics, among others. Labor productivity is a key to success for all of GEODIS’ operations. As a result, when the company set a goal to boost productivity for its upcoming peak season (September-December), it turned to JDA and JDA’s implementation partner 4SIGHT Supply Chain Group to help update the standards in its workforce management system. The key components GEODIS needed for its labor solution included an incentive program, a labor management system (LMS), and engineered labor standards (ELS).
The Solution
GEODIS partnered with JDA® and 4SIGHT Supply Chain Group to build a foundation of labor standards as it prepared for performance incentives and peak demand. Given its timeline and resource challenges, GEODIS decided to partner with an external JDA WFM implementation firm, 4SIGHT Supply Chain Group, to help with the changes. This partnership enabled the company to add engineers with the correct skill sets to quickly scale the project. Professional expertise also allowed the Maynard Operation Sequence Technique (MOST) to be used as the ELS approach for the entire network. This meant that multi-variable ELS and client-specific standards templates could be built and applied to multiple sites. The 4SIGHT configuration consultants built warehouse location maps ahead of the 4SIGHT engineers’ site arrival, and engineering work quickly began. Keys-to-Success documents were established for all measurable activity and jobs were prioritized for review based on labor hour.
Operational Impact
Quantitative Benefit
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