HIMSS Analytics Makes a Healthy Upgrade
Customer Company Size
Large Corporate
Country
- United States
Product
- Enterprise Data Monetization
- HIMSS Analytics Logic
Tech Stack
- GoodData's analytics platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Real-Time Location System (RTLS)
Services
- Data Science Services
About The Customer
HIMSS Analytics is a global healthcare advisor, providing guidance and market intelligence solutions that move the industry forward with insight to enable better health through use of IT. Key decision makers and influencers across various healthcare sectors depend on HIMSS Analytics’ resources, benchmarks, predictive models and assessment tools to improve decision–making regarding health IT strategic road mapping, market strategy and optimization. HIMSS Analytics is a part of HIMSS (Healthcare Information and Management Systems Society). Through HIMSS Analytics’ suite of benchmarks, customers receive guidance via a series of models, assessment tools and advisory services.
The Challenge
HIMSS Analytics is a global healthcare advisor, providing guidance and market intelligence solutions that move the industry forward with insight to enable better health through use of IT. Prior to their collaboration with GoodData, clients could only download data into their spreadsheet or database programs, or view their reports as PDFs. As a result, the information was difficult to disseminate; many clients had to rely on their tech teams to download the data and send it to the appropriate managers. Also, the system only provided standard reporting with no customization features, so individual users were unable to drill down to the specific information they needed to make decisions. In addition, even minor changes had to be made by the development team, typically requiring four to six months. New features and updates required similarly long.
The Solution
HIMSS Analytics began the formal process of looking at data distribution vendors. GoodData offered a solution that delivered on all technical requirements, enabling users to build reports on their own, with a user-friendly interface that produced clean, easy-to-read outputs. Implementation began and the company launched its go-to-market rollout just five months later. The new analytics distribution platform puts the power of report design in users’ hands while also saving them time. HIMSS Analytics can now focus on continuously iterating to improve and enhance their offerings, as new features and updates occur in 2-4 weeks instead of the 4–6 months they used to require. The company can quickly respond to customer requests to meet their business needs.
Operational Impact
Quantitative Benefit
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