Customer Company Size
Large Corporate
Country
- Worldwide
Product
- Cognito network detection and response platform
Tech Stack
- Artificial Intelligence
- Network Traffic Monitoring
- Cybersecurity
Implementation Scale
- Enterprise-wide Deployment
Technology Category
- Cybersecurity & Privacy - Network Security
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
- Intrusion Detection Systems
Services
- Cybersecurity Services
About The Customer
The customer is an international private healthcare group that operates more than 100 hospitals and clinics globally. The organization is committed to delivering patient care centered around science-based knowledge and expertise, innovative technology, and empathetic clinicians. However, it has been facing challenges in ensuring that its operations, data, and patients are protected from the growing threat of cybercrime. The healthcare group has been a favorite target for ransomware attacks, in which all healthcare data on the network is encrypted until a ransom is paid. Cybercriminals also attempt to disrupt clinical services by exploiting backdoors in vulnerable internet-of-things (IoT) medical devices such as imaging systems, drug infusion pumps, monitors, and pacemakers.
The Challenge
The international private healthcare group, with over 100 hospitals and clinics globally, was facing challenges in timely detection and effective management of active cyberattacks. The healthcare industry is a prime target for cybercriminals, who use advanced attack techniques and tools. These criminals often target patient records that contain substantial amounts of private and sensitive information. In addition to the risk of data loss, ransomware attacks have the potential to disrupt and deny control over key digital services like biomedical devices and vital systems, putting the provider and the safety of patients at risk. The healthcare group realized that its existing cybersecurity protections were not enough to quickly spot and manage attacks, given the rapidly evolving threat landscape.
The Solution
To narrow its detection window and accelerate incident response, the organization identified the Cognito network detection and response platform from Vectra. Cognito uses artificial intelligence to automate the hunt for hidden cyberattacks inside networks, data centers, and the cloud, and detects active threats in real time with always learning behavioral models. It provides high-fidelity visibility into the entire network as well as all applications, operating systems, and devices, including BYOD and IoT. The security team also valued Cognito’s ability to automatically prioritize detected threats that pose the highest risk, correlate threats with hosts that are under attack, and provide unique context about what attackers are doing and where they are hiding. Cognito easily integrates with next-generation firewalls, endpoint detection and response, and other enforcement points to automatically block unknown and customized cyberattacks.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Cloud-based healthcare solution for Royal Philips
Royal Philips wanted to launch its cloud-based healthcare solution HealthSuite Digital Platform in China to deliver services to help cope with challenges related to urbanization and population growth. Philips wanted to achieve this goal by combining mobile, cloud computing and big data technologies. To bring this platform and product to market, Philips required cloud computing and local technical service capabilities in China, in addition to a flexible IT infrastructure that could handle user requests.