Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Robots - Wheeled Robots
Applicable Industries
- Telecommunications
Use Cases
- Asset Lifecycle Management
- Time Sensitive Networking
Services
- System Integration
- Training
About The Customer
The Doors Plus Group Ltd is an organization that specializes in the supply and installation of windows, doors, and fire door sets. The company was established in 2012 and has since experienced substantial growth. The Doors Plus Group invests heavily in training, development, and technology to meet the increasing challenges and requirements of their diverse client base. The company was seeking a solution to manage their expanding business, reduce paperwork, and improve the management of their field workers.
The Challenge
The Doors Plus Group Ltd, a company specializing in the supply and installation of windows, doors, and fire door sets, was facing significant challenges in managing its growing business. The company was struggling with an overwhelming amount of paperwork and the management of field workers. As the business expanded, the need for an easy-to-use mobile software that could simplify these processes became evident. The company was in search of a solution that could streamline their operations, reduce the time spent on administrative tasks, and improve their overall productivity and profitability.
The Solution
The Doors Plus Group adopted FIELDMOTION's Automatic Door management software to address their challenges. This software provided an easy-to-use scheduling platform that brought all their operations under one platform. This included scheduling reactive and planned jobs, booking recurring jobs, and managing all these tasks through a mobile app. The software also offered features like asset management, where all door details could be logged by engineers and accessed by anyone on any device. The schedule management feature allowed for better planning and tracking of jobs, improving compliance and reducing the risk of missed jobs. The cloud-based mobile app worked even offline, enabling reports to be filled in without an internet connection. Digital forms replaced paperwork, making the process more efficient and the data more readable. The customer portal feature improved transparency with clients, reducing the number of calls to the main phone lines and making job history and upcoming jobs easily accessible.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Vodafone Hosted On AWS
Vodafone found that traffic for the applications peak during the four-month period when the international cricket season is at its height in Australia. During the 2011/2012 cricket season, 700,000 consumers downloaded the Cricket Live Australia application. Vodafone needed to be able to meet customer demand, but didn’t want to invest in additional resources that would be underutilized during cricket’s off-season.
Case Study
SKT, Construction of Smart Office Environment
SK T-Tower is the headquarters of SK Telecom. Inside the building, different types of mobile devices, such as laptops, smartphones and tablets, are in use, and with the increase in WLAN traffic and the use of quality multimedia data, the volume of wireless data sees an explosive growth. Users want limitless Internet access in various places in addition to designated areas.