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Okta > Case Studies > Juni Automates Identity Processes with Okta to Enhance Security and Efficiency

Juni Automates Identity Processes with Okta to Enhance Security and Efficiency

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Customer Company Size
Mid-size Company
Region
  • Europe
Country
  • United Kingdom
Product
  • Okta Workforce Identity Cloud
  • Okta Lifecycle Management
  • Okta Identity Governance (OIG)
Tech Stack
  • Single Sign-On (SSO)
  • Adaptive Multi-Factor Authentication (AMFA)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Cybersecurity & Privacy - Identity & Authentication Management
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • E-Commerce
  • Software
Applicable Functions
  • Business Operation
  • Human Resources
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Juni is a financial management platform specifically designed for companies in the digital commerce sector. It provides ecommerce businesses with comprehensive visibility and control over their cash flow, offering features such as multi-currency business accounts, flexible credit, and corporate virtual cards. Juni aims to help businesses manage their finances more effectively, addressing common challenges like cash flow issues, slow-paying vendors, and high overheads. The platform is tailored to meet the needs of ecommerce businesses, providing them with the tools and insights necessary to optimize their financial operations.
The Challenge
Juni, a financial management platform for ecommerce businesses, faced challenges in managing employee identities and access permissions as the company grew. The manual processes were time-consuming and inefficient, especially as Juni was preparing to obtain industry certifications like PCI DSS. The company needed a centralized solution to streamline its Identity and Access Management (IAM) processes to support its rapid growth and maintain security standards.
The Solution
Juni implemented Okta's Workforce Identity Cloud to automate its onboarding and offboarding processes, integrating its HR system, HiBob, with Okta to serve as a single source of truth for employee identities. This allowed Juni to automate account creation and deletion, significantly reducing the workload on its IT department. Okta's Identity Governance and Administration (IGA) features enabled Juni to automate access configurations and handle self-service access requests via Slack, further streamlining operations. The integration of 62 SaaS applications with Okta provided employees with Single Sign-On (SSO) and Adaptive Multi-Factor Authentication (AMFA), enhancing security and efficiency.
Operational Impact
  • Juni automated 100% of its onboarding and offboarding processes for core applications, removing the need for IT involvement.
  • The integration with Okta allowed Juni to enforce Multi-Factor Authentication (MFA) and other security measures automatically, improving security without manual audits.
  • The use of Okta's Identity Governance (OIG) enabled Juni to handle access requests through a self-service Slack channel, saving time and reducing manual interactions.
  • Juni's IT team no longer needs to spend two hours onboarding each new employee, as the process is now fully automated.
  • The automation of access requests and audits has helped Juni fulfill requirements for ISO 27001 certification, supporting its growth and security objectives.
Quantitative Benefit
  • 2 hours of IT effort removed per new hire.
  • 5 days of keyboard time saved annually by switching to chat-based workflows for access requests.

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