Kenco Helps Healthcare Provide Better Outcomes
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Blue Yonder’s warehouse management
Tech Stack
- Warehouse Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Warehouse Automation
- Inventory Management
Services
- System Integration
- Training
About The Customer
The customer is a healthcare company that was using outdated warehouse management technology with legacy functionality. They needed more control, system-directed productivity gains, and the value-added functionality offered by a best-in-class warehouse management solution. Their existing technology solution lacked emergency replenishment functionality, which was interfering with their ability to fill orders rapidly and cost-effectively. The legacy solution could not allocate orders to the pick faces without the full quantity available to fill the order, requiring the last few items of a particular lot to be physically moved out of the pick face so the system would generate a replenishment for a new lot to fill orders.
The Challenge
Kenco, a third-party logistics (3PL) provider, was facing challenges with one of its healthcare customers who was using outdated warehouse management technology with legacy functionality. The customer needed more control, system-directed productivity gains, and the value-added functionality offered by a best-in-class warehouse management solution. The existing technology solution lacked emergency replenishment functionality, which was interfering with their ability to fill orders rapidly and cost-effectively. The legacy solution could not allocate orders to the pick faces without the full quantity available to fill the order, requiring the last few items of a particular lot to be physically moved out of the pick face so the system would generate a replenishment for a new lot to fill orders.
The Solution
Kenco implemented Blue Yonder’s warehouse management capability to enhance the customer’s replenishment processes with a new level of automation that increased productivity. Primary pick locations can now be changed dynamically, there is no downtime on the pick line with users waiting for new product and no wasted product moves to clear pick-face locations. The system drives an emergency replenishment for wave allocations in the pick face with sufficient quantity to fill customer orders. Previously, this was a completely manual process that required paper workarounds. With the help of Blue Yonder services, Kenco was able to go live with the system for its customer in only nine months, and was shipping full volumes within two weeks after go-live.
Operational Impact
Quantitative Benefit
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