Kensho goes to market 9 months faster with Okta
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Okta Multi-Factor Authentication (MFA)
- Okta Single Sign-On (SSO)
- Okta Universal Directory
- Okta Customer Identity Access Management (CIAM)
- Okta Authentication
Tech Stack
- SAML
- OAuth
- APIs
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Product Research & Development
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Kensho Technologies, a subsidiary of S&P Global, is a company that leverages world-class data to develop AI and machine learning solutions. These solutions are designed to help customers make data-driven decisions by extracting valuable insights from unstructured data. Kensho's capabilities in machine learning, natural-language processing, and data discovery enable it to build solutions that pull valuable business insights for corporate clients. Acquired by S&P Global in 2018, Kensho operates with a workforce of about 100 employees, primarily engineers. Despite the acquisition, Kensho maintains its independent start-up culture, focusing on creating a powerful AI toolkit that combines its solutions with S&P Global's extensive data resources. Kensho's existing solutions include Kensho Datasets, Scribe, NERD, Link, Extract, Classify, and more, which are used to unlock valuable insights for organizations.
The Challenge
Kensho Technologies, a subsidiary of S&P Global, faced challenges in maintaining its identity infrastructure as it scaled its AI and machine learning solutions. The company had adopted new identity management systems on an ad-hoc basis, leading to a disjointed environment with troubleshooting, maintenance, and monitoring challenges. As Kensho's products scaled within S&P Global and with its clients, the need to address identity maintenance challenges became critical. Kensho considered building a new system in-house, but this would have required significant resources, diverting attention from business goals. The company needed a solution that would ease the workload for its employees while ensuring top-tier and secure customer experiences.
The Solution
Kensho Technologies decided to partner with Okta to address its identity management challenges. Okta provided a consolidated solution that met all of Kensho's authentication and authorization requirements in a single location, establishing a standard for all applications. The integration with Okta allowed Kensho to scale more easily, thanks to Okta's strong API and documentation, which facilitated faster implementation. Kensho purchased Okta products such as Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Universal Directory for secure employee access to cloud-based apps. For customer identity access management, Kensho acquired Okta Authentication, User Management, Inbound Federation, and Multi-Factor Authentication. The implementation took around 7 months, with Kensho relying on Okta APIs to build custom tooling and automation, speeding up the process. The integration enabled Kensho to create a secure customer-facing market portal, providing simplified access to its solutions and S&P's data.
Operational Impact
Quantitative Benefit
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