• >
  • >
  • >
  • >
  • >
Okta > 实例探究 > Kensho goes to market 9 months faster with Okta

Kensho goes to market 9 months faster with Okta

Okta Logo
公司规模
Mid-size Company
地区
  • America
国家
  • United States
产品
  • Okta Multi-Factor Authentication (MFA)
  • Okta Single Sign-On (SSO)
  • Okta Universal Directory
  • Okta Customer Identity Access Management (CIAM)
  • Okta Authentication
技术栈
  • SAML
  • OAuth
  • APIs
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
技术
  • 网络安全和隐私 - 身份认证管理
  • 应用基础设施与中间件 - API 集成与管理
适用行业
  • Software
  • Professional Service
适用功能
  • 商业运营
  • 产品研发
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
Kensho Technologies, a subsidiary of S&P Global, is a company that leverages world-class data to develop AI and machine learning solutions. These solutions are designed to help customers make data-driven decisions by extracting valuable insights from unstructured data. Kensho's capabilities in machine learning, natural-language processing, and data discovery enable it to build solutions that pull valuable business insights for corporate clients. Acquired by S&P Global in 2018, Kensho operates with a workforce of about 100 employees, primarily engineers. Despite the acquisition, Kensho maintains its independent start-up culture, focusing on creating a powerful AI toolkit that combines its solutions with S&P Global's extensive data resources. Kensho's existing solutions include Kensho Datasets, Scribe, NERD, Link, Extract, Classify, and more, which are used to unlock valuable insights for organizations.
挑战
Kensho Technologies, a subsidiary of S&P Global, faced challenges in maintaining its identity infrastructure as it scaled its AI and machine learning solutions. The company had adopted new identity management systems on an ad-hoc basis, leading to a disjointed environment with troubleshooting, maintenance, and monitoring challenges. As Kensho's products scaled within S&P Global and with its clients, the need to address identity maintenance challenges became critical. Kensho considered building a new system in-house, but this would have required significant resources, diverting attention from business goals. The company needed a solution that would ease the workload for its employees while ensuring top-tier and secure customer experiences.
解决方案
Kensho Technologies decided to partner with Okta to address its identity management challenges. Okta provided a consolidated solution that met all of Kensho's authentication and authorization requirements in a single location, establishing a standard for all applications. The integration with Okta allowed Kensho to scale more easily, thanks to Okta's strong API and documentation, which facilitated faster implementation. Kensho purchased Okta products such as Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Universal Directory for secure employee access to cloud-based apps. For customer identity access management, Kensho acquired Okta Authentication, User Management, Inbound Federation, and Multi-Factor Authentication. The implementation took around 7 months, with Kensho relying on Okta APIs to build custom tooling and automation, speeding up the process. The integration enabled Kensho to create a secure customer-facing market portal, providing simplified access to its solutions and S&P's data.
运营影响
  • Kensho's developers are now free to focus on business priorities and experimenting with new technologies, as Okta handles identity access management.
  • The integration with Okta has improved Kensho's monitoring capabilities, allowing better understanding of product usage and anticipation of customer needs.
  • The new identity infrastructure has led to an increase in new customer registrations and engagement, indicating customer satisfaction.
  • Kensho has improved its security posture with Okta, enabling a scalable system that mitigates IT landscape risks and ensures secure access management.
  • The partnership with Okta allows Kensho to focus on providing high-quality services to S&P Global employees and clients, leveraging Okta's analytical and reporting capabilities for continuous monitoring.
数量效益
  • 6-9 months faster time-to-market with new apps, services, and features
  • $900K cost savings per year by redirecting engineering resources
  • 13%+ anticipated reduction in customer support tickets with Okta self-service features

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

相关案例.

联系我们

欢迎与我们交流!
* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 Asia Growth Partners 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 Asia Growth Partners 的任何营销电子邮件。
提交

感谢您的信息!
我们会很快与你取得联系。