KYDEX, LLC Uses Birst to Gain Faster, Easier Access to Key Information and Analysis
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Birst
Tech Stack
- SaaS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Predictive Quality Analytics
- Predictive Replenishment
Services
- Cloud Planning, Design & Implementation Services
About The Customer
KYDEX, LLC is a global leader in specialty thermoplastic sheet manufacturing. The company has the unique ability to produce custom products in an extensive array of color and texture combinations for applications requiring high performance and regulatory compliance. KYDEX's products are used in a variety of demanding applications, including interior aircraft parts, mass transit vehicles, electrical enclosures, and medical products. The company is known for its lean manufacturing, formulation, and technical expertise, and has a proven track record of delivering consistent, high-quality product in accelerated time frames.
The Challenge
KYDEX, a leader in specialty thermoplastic sheet manufacturing, was previously relying on a text-based ERP system for sales operations reports. The process was time-consuming and inefficient, requiring IT employees to export data and perform additional calculations related to each period’s billings and bookings. These static reports were then distributed to decision-makers who would have to contact IT for any additional analysis. When the company decided to change ERP systems, it saw an opportunity to implement a Business Intelligence (BI) solution as well.
The Solution
KYDEX selected Birst, a software-as-a-service (SaaS) solution, for its new BI system. The decision was based on Birst's advanced functionality, ease-of-use, quick deployment, and low implementation and support costs. Birst's capabilities include a highly intuitive, web-based user interface and ad-hoc reporting and analysis, accessible via dashboards. Now, using Birst, KYDEX employees can make more-informed decisions with direct access to dynamic, online dashboards that provide up-to-minute sales-, finance-, and operations-related information, at various levels of detail. Birst has also eliminated the need for manual calculations, freeing up the KYDEX IT team's time.
Operational Impact
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