Live Nation Entertainment's Transition to a Fully Cloud-Based Infrastructure with Okta
Customer Company Size
Large Corporate
Country
- United States
Product
- Okta
- Okta Integration Network
- Okta Lifecycle Management
Tech Stack
- Cloud-based Solutions
- Identity Management
- Single Sign-On
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Business Operation
- Human Resources
Use Cases
- Remote Collaboration
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Live Nation Entertainment is the world's largest live music company, organizing 30,000 concerts and 100 festivals annually, and selling over half a billion tickets each year through Ticketmaster. With a workforce of 15,000 employees spread across various time zones and locations, the company is a leader in music, entertainment, and technology. Live Nation is committed to staying at the forefront of technological advancements to support its mission of producing music, selling tickets, and securing sponsorships. The company operates with a tech-first philosophy, aiming to provide its employees with the best tools to ensure smooth operations and enhance productivity. As part of this approach, Live Nation embarked on a bold initiative to move entirely to the cloud, eliminating on-premise servers and focusing on cloud-based solutions to streamline operations and improve efficiency.
The Challenge
Live Nation Entertainment faced the challenge of managing a large, global workforce with diverse needs for accessing applications and tools. The company had a cumbersome system of multiple portals that were not user-friendly, especially for employees working remotely or on mobile devices. This complexity hindered productivity and made it difficult to deploy new applications efficiently. Additionally, Live Nation was transitioning to a 100% cloud-based infrastructure, which required a robust identity management solution that could integrate seamlessly with a wide range of applications and work on any device. The company needed a solution that would simplify access, enhance security, and support a mobile workforce, while also facilitating quick and efficient onboarding of new employees.
The Solution
Live Nation Entertainment chose Okta as its identity management solution to address its challenges. Okta provided a fully cloud-based platform that allowed Live Nation to streamline access to all its applications and tools, facilitating remote and mobile work. The Okta Integration Network enabled seamless integration of various applications, offering Single Sign-On capabilities that simplified user access. This solution was critical for Live Nation's mobile workforce, allowing employees to access applications from any device, anywhere. Okta's platform also supported efficient onboarding and offboarding processes, ensuring new employees received immediate access to necessary tools and applications, while securely deactivating access for departing employees. The implementation of Okta was quick and straightforward, with Live Nation deploying the solution within days and completing a major rollout in four to five months. This transition allowed the IT team to shift focus from maintaining infrastructure to partnering with the business to add direct value.
Operational Impact
Quantitative Benefit
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