Lockwood Products transforms business with Acumatica
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Acumatica Financial Management Suite
- Acumatica Distribution Management Suite
Tech Stack
- SQL database
- Acumatica
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Discrete Manufacturing
Use Cases
- Inventory Management
- Manufacturing System Automation
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Lockwood Products Inc. is a manufacturing company based in Lake Oswego, Oregon. The company is the inventor of the modular coolant hose known as Loc-Line. The hose is used for a variety of different purposes including air delivery in large aquariums and smoke and dust removal vacuum systems. Many consumers know it as the stable but flexible hose that helps them position cameras like the Go-Pro®. The company was founded in 1981 by Arnold Lockwood and has since grown significantly. The company's president and CEO is Chad Lockwood.
The Challenge
Lockwood Products Inc., the inventor of the modular coolant hose known as Loc-Line, was facing challenges in managing its growing business with two disconnected financial systems. The company was using QuickBooks Enterprise for financials and an add-on product called Activate for inventory and order entry. The process of jumping back and forth between the two systems was becoming increasingly frustrating. Additionally, accessing data and creating reports was a complex task as it involved exporting data to spreadsheets, writing inquiries in the SQL database management console that was part of Activate, and creating reports using Crystal Reports.
The Solution
Lockwood Products decided to adopt Acumatica, a cloud-based enterprise resource planning (ERP) solution, to better manage its daily order processing, gain better inventory management, and realize the benefits of a tightly integrated ERP. The company engaged the help of Bennett/ Porter & Associates, an IT firm, to implement the new system. Acumatica's Financial Management Suite and Distribution Management Suite were chosen for the implementation. The new system offered a unified interface for all modules, a robust SQL database for data storage, local product support, and a substantial base of customers. The implementation was completed on time and on budget.
Operational Impact
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