Medical practice management provider chooses Acumatica over Oracle and SAP, saves millions
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Acumatica Financial Management Suite
- Acumatica Distribution Management Suite
- Acumatica Customer Management Suite
- Acumatica Project Accounting Suite
- Acumatica Fixed Assets Module
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
PracticeMax is a medical billing and practice management provider for healthcare providers, including physicians, hospitals, clinics, and other medical billing companies. The company has more than 800 employees and contractors, handling billing for providers in close to 40 U.S. states. Founded in 1984 as 'Medical Business Resource Center,' PracticeMax has nearly doubled in size over the past few years. The company is headquartered in Scottsdale, AZ, with additional offices in Phoenix, San Antonio, Portland, Oregon, Chicago, and Shreveport.
The Challenge
PracticeMax, a medical billing and practice management provider, was facing issues with its data management and financial reporting due to its rapid expansion through acquisitions. The company was relying on QuickBooks, which was unable to keep up with the growing demands of the business. The company decided to look into an ERP system and initially chose a system developed for oil companies. However, this system proved to be unsuitable due to its outdated platform and high costs for customization.
The Solution
After realizing their first ERP system would not work, PracticeMax scoured the market and narrowed down their options to SysPro, Oracle, SAP, and Acumatica. After a rigorous demo process, PracticeMax determined that Acumatica’s ERP system would be able to do everything they needed, at a considerably lower price than the others. PracticeMax decided to purchase several Acumatica suites—Financial Management, Distribution Management, Customer Management, Project Accounting—and the Fixed Assets Module. The implementation of the Acumatica system went fairly smoothly, with Acumatica partner AIM Solutions, Inc. (AIM) providing support throughout the process.
Operational Impact
Quantitative Benefit
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