Medifast Shapes Up Warehouse Operations
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Blue Yonder Warehouse Management
Tech Stack
- Warehouse Management System (WMS)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Warehouse Automation
Services
- System Integration
About The Customer
Medifast is a rapidly growing company that provides clinically proven, easy-to-follow weight-loss plans to help customers lose weight quickly and safely. The company operates several distribution centers and was facing challenges in scaling its operations to accommodate increasing volume. Medifast was looking for a solution to optimize its distribution center operations, decrease labor costs in the shipping function, save in annual shipping costs, and reduce unloading time for trucks.
The Challenge
Medifast, a rapidly growing company, was facing challenges in scaling its ERP system to accommodate the increasing volume in each of its distribution centers. The company's goals were to decrease labor costs in the shipping function, save in annual shipping costs, and reduce unloading time for trucks by optimizing their distribution center operations. Prior to implementing a new solution, Medifast employees were hand-selecting boxes, measuring efficiency based on speed, and required two employees to scan, weigh, and apply shipping labels. This process was inefficient and led to excessive use of void fill and delays from repacking.
The Solution
Medifast implemented Blue Yonder Warehouse Management, a Warehouse Management System (WMS), to optimize its distribution center operations. The system provided real-time visibility into what was happening on the warehouse floor, enabling quicker and more effective decision-making. The direct-to-work queue in the warehouse management system allowed about 40 percent of Medifast’s distribution employees to work on tasks assigned by the system. This eliminated paperwork and movement transactions, enabling employees to work in real-time alongside the system. The system also had the product weights and dimensions loaded into it, which allowed it to choose the right box and apply the shipping label on the front end before the order was picked. This reduced double touches and wasted labor.
Operational Impact
Quantitative Benefit
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