Midwestern U.S. International Airport Enhances Network Management with Infoblox NetMRI
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Infoblox NetMRI
Tech Stack
- Network Automation
- IP Address Management (IPAM)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Transportation
- Cities & Municipalities
Applicable Functions
- Facility Management
- Business Operation
Use Cases
- Remote Asset Management
Services
- Training
- System Integration
About The Customer
The customer is a municipal airport located in the Midwestern United States, serving general, private, and corporate aviation at one field and scheduled service at another. It handles flights originating from the United States, Canada, Mexico, and other countries. The airport's IT organization supports airlines and other tenants serving passengers, ensuring smooth operations and connectivity. The airport offers free Wi-Fi to passengers, with 300 to 600 users accessing it at any given time. The IT team is responsible for maintaining network stability and addressing any issues that may arise, impacting both passenger experience and airline operations.
The Challenge
IP addressing is a critical component of the airport's operations. Inefficient IP management can lead to missed flights, delays, or cancellations, which can have severe consequences for airlines, including financial penalties and reputational damage. The airport's existing system, consisting of approximately 300 switches, lacked the capability to identify root causes of network issues, leading to frequent minor outages and the looming threat of major outages. The airport required a robust IP address management (IPAM) solution to ensure uninterrupted service.
The Solution
The airport's IT team discovered Infoblox NetMRI at a trade show and was impressed by its capabilities. Infoblox NetMRI is a network automation solution that offers automatic network discovery, switch-port management, network change automation, and continuous configuration compliance management for multi-vendor routers, switches, and other network devices. The IT team decided to implement NetMRI to address their IP management challenges. After installation, they allowed the system to gather data and then began running reports. NetMRI revealed that a percentage of switches had unsaved configuration changes, a problem that was not detectable with the legacy system. With this information, the IT team quickly resolved the issue, improving network reliability.
Operational Impact
Quantitative Benefit
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