Montgomery College Creates a Connected Campus by Moving Communications to the Cloud
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- BroadSoft-powered communication and collaboration solution
Tech Stack
- Cloud-based PBX services
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Education
Applicable Functions
- Business Operation
Use Cases
- Remote Collaboration
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Montgomery College is Maryland’s premier community college, serving nearly 60,000 students across multiple campuses and workforce development centers. It is one of the nation’s largest and most highly regarded community colleges. The college administrators and faculty work across multiple campuses and course delivery sites. They have a tech-savvy student body that expects to communicate and collaborate from any location over any device.
The Challenge
Montgomery College, one of the nation’s largest and most highly regarded community colleges, faced several communication challenges. Team members working remotely across multiple campuses and course delivery sites needed access to a consistent telecommunications infrastructure. The tech-savvy student body expected to communicate and collaborate from any location over any device. The college's premise-based communications platform was comprised of disparate platforms that didn’t easily integrate with other strategic cloud investments. Officials were determined to find a way to transform communications and build a “connected campus”— able to support administrators, faculty and students wherever they work or study.
The Solution
Montgomery College adopted a BroadSoft-powered communication and collaboration solution hosted by Atlantech Online, a trusted regional communication service provider. The solution offers hundreds of standard PBX features, call center capabilities, HD voice and video conferencing, instant messaging and presence, desktop sharing and online collaborative workspaces. It also provides multimedia integration with other important productivity apps used by faculty and staff. The new hosted solution provides a seamless transition path that protects the college’s investment in its existing infrastructure. Users and locations served by new cloud-based PBX services can communicate seamlessly over any IP-compatible phone or device with colleagues who remain on legacy hardware.
Operational Impact
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