蒙哥马利学院通过将通信迁移到云端创建互联校园
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- BroadSoft-powered communication and collaboration solution
技术栈
- Cloud-based PBX services
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 教育
适用功能
- 商业运营
用例
- 远程协作
服务
- 云规划/设计/实施服务
关于客户
蒙哥马利学院是马里兰州首屈一指的社区学院，拥有多个校区和劳动力发展中心，为近 60,000 名学生提供服务。它是美国规模最大、最受推崇的社区学院之一。学院管理人员和教职员工分布在多个校区和授课地点。他们拥有一群精通技术的学生，他们希望能够随时随地通过任何设备进行交流和协作。
挑战
蒙哥马利学院是美国规模最大、最受推崇的社区学院之一，面临着多项通信挑战。团队成员在多个校区和授课地点远程工作，需要访问一致的电信基础设施。精通技术的学生希望能够通过任何设备在任何地点进行通信和协作。该学院的基于场所的通信平台由不同的平台组成，这些平台不易与其他战略云投资集成。官员们决心找到一种改变通信方式并构建“互联校园”的方法——能够为管理人员、教职员工和学生在工作或学习的任何地方提供支持。
解决方案
蒙哥马利学院采用了由值得信赖的区域通信服务提供商 Atlantech Online 托管的 BroadSoft 通信和协作解决方案。该解决方案提供数百种标准 PBX 功能、呼叫中心功能、高清语音和视频会议、即时消息和状态、桌面共享和在线协作工作区。它还提供与教职员工使用的其他重要生产力应用程序的多媒体集成。新的托管解决方案提供了无缝过渡路径，保护了学院对现有基础设施的投资。新的基于云的 PBX 服务所服务的用户和位置可以通过任何兼容 IP 的电话或设备与仍在使用旧硬件的同事无缝通信。
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