Mount Sinai Medical Center in Good Shape With WebFOCUS
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- WebFOCUS Reporting Server
- Quick Data
- Active Reports
- ReportCaster
- Read/Write Adapter for Oracle
- iHi Application Suite
Tech Stack
- Oracle
- WebFOCUS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Data Science Services
- System Integration
About The Customer
Mount Sinai Medical Center is a 1,200-bed facility located on Manhattan’s Upper East Side. The center is involved in ongoing debates about healthcare reform, which have revealed the need for greater transparency, accountability, and performance among providers. In response to these needs, Mount Sinai has rolled out a business intelligence (BI) and performance management environment that helps physicians deliver high-quality care while adhering to institution-wide cost and performance standards. The center has been using Information Builders’ WebFOCUS BI and analytics platform for years to provide critical business intelligence via financial and operational reports.
The Challenge
Mount Sinai Medical Center, a 1,200-bed facility on Manhattan’s Upper East Side, needed to devise a metrics-based business that holds physicians accountable for performance and quality. They wanted to restructure the reporting environment to improve the accessibility of critical information. The challenge was to resolve information-management and data-quality issues to enable consistent reporting results. They also needed to identify and share Key Performance Indicators (KPIs) via graphical, self-service reports.
The Solution
Mount Sinai Medical Center implemented a business intelligence (BI) and performance management environment using technology from Information Builders. The primary BI application supports an outpatient group of 1,000 physicians known as Faculty Practice Associates (FPA). The FPA Dashboard provides information about growth, productivity, and revenue-cycle metrics along with sophisticated analytic tools. Physicians and administrators use the dashboard to run their practices more productively, and managers use it to align operational objectives with corporate strategy. The dashboard and associated analytics are available to all FPA physicians, allowing for greater inclusion of physicians in the business of clinical practice and enhancing performance. The FPA Dashboard also helps Mount Sinai uncover the root causes of issues and instigate targeted improvement initiatives.
Operational Impact
Quantitative Benefit
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