NetMotion Mobility® Helps Bloodworks Northwest Keep Precious Blood Donations Flowing
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- NetMotion Mobility
Tech Stack
- Mobile VPN
- Handheld scanners
- Tablets
- Laptops
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Networks & Connectivity - WiFi
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Remote Asset Management
- Cybersecurity
Services
- System Integration
About The Customer
Bloodworks Northwest, formerly known as the Puget Sound Blood Center, is a non-profit organization supported by volunteers. The organization provides transfusion medicine services to more than 90 hospitals throughout Washington, Oregon, and Alaska. As part of its mission, Bloodworks operates 14 mobile blood drive units that collect much-needed blood components from donors in the greater Seattle area. The organization plays a vital role in the region's healthcare ecosystem, collecting and distributing life-saving blood components to hospitals for patients needing surgery, transfusions, or treatment for blood disorders.
The Challenge
Bloodworks Northwest, a not-for-profit organization, provides transfusion medicine services to over 90 hospitals across Washington, Oregon, and Alaska. The organization operates 14 mobile blood drive units that collect blood components from donors in the greater Seattle area. Employees of Bloodworks rely on secure and reliable mobile connectivity to verify the eligibility of potential blood donors. However, they faced challenges with their existing connectivity solutions from NetMotion Mobility and Citrix. The organization decided to evaluate the performance of both solutions and standardize on one across the organization.
The Solution
After a head-to-head comparison, Bloodworks decided to standardize on NetMotion Mobility across the organization. Mobility provided Bloodworks with a secure and reliable mobile VPN tunnel that ensured workers always stayed linked to the Blood Establishment Computer System (BECS). Even in cellular or Wi-Fi dead zones, Mobility temporarily paused any active mobile applications rather than disconnecting them. When laptops were closed and reopened, the connection was immediately reestablished without the user having to do anything. Mobility also provided built-in security features that enabled IT or central management to selectively control which employees had access to sensitive health data, ensuring compliance with strict HIPAA and FDA privacy regulations.
Operational Impact
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