Qlik > Case Studies > NHS Procurement Hub takes innovation lead with 12 week QlikView BI project

NHS Procurement Hub takes innovation lead with 12 week QlikView BI project

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Customer Company Size
Large Corporate
Region
  • Europe
Country
  • United Kingdom
Product
  • QlikView
  • QlikView Server (64-bit)
  • QlikView Publisher
Tech Stack
  • Business Intelligence
  • Data Aggregation
  • Data Management
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Healthcare & Hospitals
Use Cases
  • Supply Chain Visibility
  • Predictive Replenishment
Services
  • Data Science Services
  • System Integration
About The Customer
The National Health Service (NHS) is a publicly funded healthcare system in England. It serves more than 60 million people while employing 1.5 million with a budget of €115 billion. The North West NHS Collaborative Procurement Hub (NWCPH) is a part of the NHS that manages procurement across 38 separate Trust sponsor bodies, handling more than €1.5 billion in annual spend. The Hub is tasked with consolidating data from multiple financial and purchasing systems across these bodies and turning it into useful management information. The Hub's goal is to reduce procurement costs and improve efficiency across the NHS.
The Challenge
The North West NHS Collaborative Procurement Hub (NWCPH) was faced with the challenge of achieving a standard approach to collate and consolidate data from multiple financial and purchasing systems and turn it into useful management information. The Hub needed to automatically pull together, format and present financial data from many applications throughout its 38 separate Trust sponsor bodies managing more than €1.5 billion in annual spend. Previously, all financial data was handled manually. The process was undertaken annually for the primary reports for the North West Collaboration Hub, and on an ad-hoc basis by the Hub’s category managers when they needed any specific information. At best, this all took several weeks, and by the time all the data was in, it was usually out of date.
The Solution
The North West NHS Collaborative Procurement Hub (NWCPH) deployed QlikView to 70 users across hub category managers and Trust body stakeholders in less than 12 weeks. With QlikView, NWCPH is now able to monitor benefits, spend and cost analysis, supplier and purchaser performance and category management – all focused on reducing procurement costs. With QlikView Server (64-bit) and Publisher, NWCPH easily aggregates and manages the data volume across the systems within the Hub and its network of Trust bodies. Since implementation, the Hub has been rolling out the data feeds to and from the Trusts and developing the application to include additional data analysis and giving access to both Hub employees and Trust employees as well. With QlikView, both the Hub and individual Trusts can see the same information, and the flexible drill down functionality allows complete interrogation of the data.
Operational Impact
  • Improved Hub performance by delivering insights into data
  • Saved hours of management time in reporting and analysis
  • Delivered project ahead of time and on budget
  • Simplified and sped up the integration of data from the Trusts into the Hub
  • Helped grow cross trust and inter-hub communication and collaboration
Quantitative Benefit
  • Garnered €42 million in procurement cost savings over 2 years for North West Collaborative Hub that manages €1.5 billion in spend

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