Region
- America
Country
- United States
Product
- Justicia Lab AI
- Gen AI Accelerator
Tech Stack
- AI Platforms
- Generative AI
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Generative AI
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Professional Service
- Software
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Remote Asset Management
- Remote Control
Services
- Training
- System Integration
About The Customer
Justicia Lab is a nonprofit innovation incubator focused on developing technology solutions to support the immigrant rights movement. As a program of Pro Bono Net, Justicia Lab collaborates with immigrants and their advocates to identify common challenges and create scalable digital tools that advance immigrant justice. With over 15 years of experience, Justicia Lab has developed more than a dozen legal tools that have assisted over 500,000 people in finding critical immigration information and relief. The organization is committed to transforming immigrant justice through collaboration, creativity, and technology, working closely with immigrant communities to ensure their needs are met. Justicia Lab's mission is to help immigrants navigate the complex immigration system, achieve workplace justice, and access necessary legal services. By partnering with technology industry leaders and advocacy groups, Justicia Lab aims to bridge the gap between immigrant-serving organizations and AI technology developers, promoting responsible and ethical use of AI to enhance access to justice for immigrants.
The Challenge
The immigrant community faces significant challenges in accessing justice due to a lack of resources and understanding of the legal system. With over 11 million immigrants in the U.S. lacking legal status, and only one legal professional available for every 1,400 undocumented persons, there is a pressing need for innovative solutions to bridge this gap. Additionally, there is a widespread misunderstanding and distrust of AI technologies within the immigrant community, which poses a barrier to leveraging these tools for justice. Many nonprofits and legal professionals also feel unprepared for the impacts of generative AI, with over a third rating their understanding of AI as low. This situation is compounded by the rapidly changing immigration policy landscape in the U.S., which requires timely and accurate information dissemination to immigrants.
The Solution
Justicia Lab AI, supported by Google.org, is an initiative designed to address the challenges faced by the immigrant community by leveraging AI technologies. The lab focuses on three key areas: promoting the responsible use of AI, co-designing and prototyping AI solutions, and delivering public education and workshops on AI. By forming an AI Advisory Group, Justicia Lab AI aims to inform lab projects and develop ethical AI solutions that prioritize privacy, security, and language access. The lab is also developing an AI assistant to help immigrants understand their legal options, provide actionable information, and offer automatic updates on their cases. Additionally, Justicia Lab AI is committed to educating nonprofit organizations, legal service providers, and public sector collaborators on the potential of AI to make a positive impact. Through workshops and training programs, the lab seeks to empower over 200 nonprofit partners and 10,000 immigrant advocates to leverage AI technologies effectively.
Operational Impact
Quantitative Benefit
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