Open Raven + HealthSnap
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Open Raven
- HealthSnap
Tech Stack
- AWS
- HITRUST
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Remote Patient Monitoring
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
HealthSnap provides a leading-edge remote health services platform, bringing care teams together with the power of Remote Patient Monitoring (RPM) and Health for efficient proactive patient care, improved outcomes, and increased revenue for care providers. Due to the sensitivity of health data on the platform, HealthSnap focuses on leading-edge security practices and frameworks (HITRUST) to maintain provider and patient trust. The company is based in the United States and operates on a national scale.
The Challenge
HealthSnap, a provider of a remote health services platform, was facing challenges in automating data security in the context of HITRUST. The company needed a constant pulse on its infrastructure and the data therein, including both asset inventories and infrastructure diagrams. This required regular, manual work to prove to regulators, partners, and patients that they knew what data they had, where it was, and that it was protected. The company also needed to put proper security controls in place and show how they were enforcing them. The speed of change for both the cloud infrastructure and the data was fast, making it difficult to satisfy these requirements. The company was also concerned about overworking its team and was looking for ways to quickly and effectively scale their throughput with automation.
The Solution
HealthSnap implemented Open Raven's automated discovery, mapping, data classification, and data policy monitoring. Open Raven provided an up-to-date 3D map of all of HealthSnap's assets in the cloud, allowing them to see all the different regions where they had assets and easily explore for more detail. Open Raven also provided automated data policy monitoring, alerting HealthSnap about resources not encrypted at rest and other security issues. The built-in policies meant that HealthSnap had to spend very little time creating or modifying their own. When they received alerts, the information they got made the work of assessing and prioritizing each alert for action very fast.
Operational Impact
Quantitative Benefit
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