Packaging Specialties Inc. Digitizes Operations with DocuWare
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- DocuWare
Tech Stack
- Cloud Computing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Environmental Impact Reduction
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Packaging
Applicable Functions
- Human Resources
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Packaging Specialties Inc. is a company that provides sustainable, environmentally responsible, and affordable film packaging solutions to 27 different industries, including fresh produce, frozen food, drinks, snacks, and more. The company has over 270 employees and maintains three strategically placed printing locations, each equipped with state-of-the-art color presses that produce the highest quality printed films available. The three plants are also set up to back each other up to ensure consistency in their printed film products. The company is dedicated to supplying its customers and community with environmentally responsible products.
The Challenge
Packaging Specialties Inc., a provider of sustainable film packaging solutions, was looking to digitize its operations as part of its eco-conscious mission. The company wanted to reduce paper use and save on mailing and printing material and costs. The company was previously relying on paper documentation filed in storage cabinets, which was not only environmentally unfriendly but also inefficient and costly. The company needed a solution that could be implemented across multiple departments, including accounting, human resources, sales, customer service, and maintenance.
The Solution
Packaging Specialties Inc. implemented DocuWare across a number of business areas such as accounting for invoice processing, human resources for employee onboarding and personnel file storage, sales for expense reports as well as Customer Service and Maintenance departments. The company has 88 DocuWare users, 31 workflows, and scans over 2,000 documents a month while maintaining over 80,000 documents in total. The employees particularly value several key functionalities, including intelligent indexing, annotations, and search. Using DocuWare across multiple departments enabled the company to move away from manual paper-heavy processes and to digitize its operations. DocuWare streamlined and improved the company’s communications with vendors and clients.
Operational Impact
Quantitative Benefit
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