Customer Company Size
Large Corporate
Country
- Worldwide
Product
- Plexure Analytics
- Yellowfin
- Toustone
Tech Stack
- Amazon Web Services (AWS)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Software
- Retail
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
Plexure is a global leader in mobile engagement solutions, focusing on creating meaningful relationships between brands and consumers through data-driven personalized customer engagement. The company primarily serves the Quick Service Restaurant (QSR) and grocery sectors, aiming to foster more profitable relationships. With over 224 million users across 60 countries, Plexure's platform is widely adopted, helping brands enhance consumer engagement and drive business success.
The Challenge
Plexure’s customers needed an advanced analytical solution to measure, iterate, and refine their marketing activities to keep consumers engaged and drive positive business results. The existing Plexure Analytics solution had reached its limits, necessitating a search for a new business intelligence tool. This tool needed to enable customers' marketing teams to be more data-driven, use data visualization for deeper business insights, and make smarter marketing decisions faster.
The Solution
Plexure partnered with Yellowfin and Toustone to enhance its analytics capabilities. Yellowfin was chosen for its ability to deliver value quickly and its scalable platform, while Toustone provided hosting via AWS, ensuring flexibility, scalability, and security. The collaboration allowed for the rapid development of new data perspectives, from consumer acquisition to sales outcomes, helping customers understand their audience better. Yellowfin was integrated into Plexure's application, offering a seamless customer experience, while Toustone co-designed visualizations and provided data strategy advice, overcoming previous obstacles in finding a cost-effective, high-velocity cloud solution.
Operational Impact
Quantitative Benefit
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