Prescription for Operational Excellence
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- JDA Demand
- JDA Fulfillment
- JDA Inventory Optimization
- JDA Order Optimization
- JDA Quality Assurance/Recall
Tech Stack
- JDA Cloud Perform
- JDA Warehouse Labor Management
- JDA Warehouse Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Warehouse Automation
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
- System Integration
About The Customer
Owens & Minor is the nation’s leading distributor of medical and surgical supplies to the acute-care market. The company has been managing a highly-efficient distribution service for over 125 years and understands how supply chain efficiencies can translate into bottom-line value. The company recently embarked on a supply chain initiative to enhance its ability to meet changes in customer demand on time and profitably, while further reducing its capital investments. As a long-time JDA Software customer, Owens & Minor sought to improve its demand forecasting and replenishment processes by upgrading to the latest versions of JDA Demand and JDA Fulfillment, from JDA’s Intelligent Fulfillment™ suite.
The Challenge
Owens & Minor, the nation’s leading distributor of medical and surgical supplies to the acute-care market, sought to improve its demand forecasting and replenishment processes. The company aimed to enhance its ability to meet changes in customer demand on time and profitably, while further reducing its capital investments. The company had been using a homegrown purchase order system which was obsolete and had no ability to optimize the actual order. The company also faced challenges in building truckloads and was limited in adding more truckload vendors. The company was running well over its service level goal in aggregate and wanted to meet its service level goal with less inventory.
The Solution
Owens & Minor decided to upgrade to the latest versions of JDA Demand and JDA Fulfillment, from JDA’s Intelligent Fulfillment™ suite. The solutions helped the medical wholesaler-distributor create forecasts that accurately predict future customer demand, and create optimized multi-level replenishment plans. The company also replaced its homegrown purchase order system with JDA Order Optimization. This solution helped Owens & Minor generate optimal purchase orders and vendor managed inventory requirements, enabling the company to increase revenue by meeting target services levels while simultaneously minimizing logistics and inventory holding costs. JDA Order Optimization also automated the truckload-building process, enabling the company to build within the structure based on minimums and maximums established by Owens & Minor.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Cloud-based healthcare solution for Royal Philips
Royal Philips wanted to launch its cloud-based healthcare solution HealthSuite Digital Platform in China to deliver services to help cope with challenges related to urbanization and population growth. Philips wanted to achieve this goal by combining mobile, cloud computing and big data technologies. To bring this platform and product to market, Philips required cloud computing and local technical service capabilities in China, in addition to a flexible IT infrastructure that could handle user requests.
