Protecting patient information and ensuring quality care
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- Cognito® platform from Vectra®
Tech Stack
- AI-powered network detection
- Cloud services
- Data center workloads
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Network Security
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- System Integration
- Testing & Certification
About The Customer
Bolton NHS Foundation Trust is a healthcare provider for over 140,000 people in Bolton and the surrounding area northwest of Manchester. It provides services at community health centers and clinics, district nursing and intermediate care, as well as services at the Royal Bolton Hospital, which is a hub for women’s and children’s services in the greater Manchester area. The organization is undergoing digital transformation to deliver high-quality care while controlling costs. However, the convenience and efficiency of digital healthcare have brought about the challenge of protecting patient information across a growing number of mobile devices, medical IoT devices, data center workloads, and cloud services.
The Challenge
Bolton NHS Foundation Trust, a healthcare provider for over 140,000 people in Bolton and the surrounding area northwest of Manchester, was facing a growing challenge of protecting patient information across a growing number of mobile devices, medical internet-of-things (IoT) devices, data center workloads and cloud services. Healthcare providers have a treasure trove of patient, financial and clinical research data, making healthcare a top target for data theft. Criminals also target healthcare providers for extortion with ransomware, knowing that hospital systems must operate around the clock. Bolton NHS is just down the road from ground zero of the 2017 WannaCry outbreak in the U.K. The ransomware crisis, which affected organizations around the world, sparked many conversations at Bolton NHS. “We had proven security, but we still reassessed our weaknesses and gaps,” says Walmsley.
The Solution
Bolton NHS uses the Cognito® platform from Vectra® as the cornerstone of security monitoring. An AI-powered network detection and response platform, Cognito enables the security operations team to detect and stop hidden attackers in real time – from its data center and cloud workloads to its user and medical IoT devices. Cognito exposes hidden attackers by collecting, analyzing and storing network metadata, relevant logs and cloud events. Always-learning behavioral models enable Cognito to detect attackers in real time so the security operations team can respond quickly and decisively – and have a logical starting point for investigations. Cognito’s ease of use delivered immediate value. Cognito automatically triages, scores and correlates threats to compromised hosts, and maps attack behaviors across hosts so the security operations team can see the narrative of developing attacks. Threats are prioritized on an intuitive user interface.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Cloud-based healthcare solution for Royal Philips
Royal Philips wanted to launch its cloud-based healthcare solution HealthSuite Digital Platform in China to deliver services to help cope with challenges related to urbanization and population growth. Philips wanted to achieve this goal by combining mobile, cloud computing and big data technologies. To bring this platform and product to market, Philips required cloud computing and local technical service capabilities in China, in addition to a flexible IT infrastructure that could handle user requests.
