Qlik > Case Studies > QlikView Provides Quicker and More Uniform Insight into Information at Philips Healthcare

QlikView Provides Quicker and More Uniform Insight into Information at Philips Healthcare

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Customer Company Size
Large Corporate
Region
  • Europe
Product
  • QlikView Business Discovery
Tech Stack
  • QlikView
  • SQL
  • IBM ClearQuest
  • Clarity
  • CaliberRM
  • Agile (PLM)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Analytics & Modeling - Predictive Analytics
Applicable Industries
  • Healthcare & Hospitals
  • Life Sciences
Use Cases
  • Predictive Maintenance
  • Real-Time Location System (RTLS)
  • Process Control & Optimization
Services
  • Data Science Services
About The Customer
Philips Healthcare is a division of the global technology company Philips, focusing on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment, and home care. The Business Innovation Unit Interventional X-Ray (BIU iXR) is a division of Philips Healthcare’s Imaging Systems business group. The BIU iXR develops, delivers, and maintains minimally invasive X-ray solutions for cardiovascular disease. Philips iXR is continually engaged in Research & Development in support of product enhancements and the responsible introduction of new functionality. Information on the progress, cost, and quality is indispensable for an optimum management of all R&D products, projects, and processes.
The Challenge
Philips Healthcare's Business Innovation Unit Interventional X-Ray (BIU iXR) was in need of a dynamic solution for information provision on the progress, cost, risk, and quality of R&D projects and processes. They required a solution that offered personalized views and drill-downs, was easy to implement and manage, and could automate the data collection process as much as possible. Prior to the implementation of QlikView, they were using a reporting solution that lacked analytics capabilities and was no longer supported by the supplier. This resulted in quality issues and inefficiencies, with more than two full-time employees working all day on collecting and visualizing data predominantly from Excel using mostly manual processes.
The Solution
QlikView Business Discovery was implemented as a dashboard, analysis, and reporting solution for monitoring the progress of R&D projects. It provides insight into the cost, risks, and milestones of projects, product development, and business processes. The first step in the implementation process was to develop the iXR Project Navigator in support of Business Discovery across all iXR R&D projects. This web-based interface is designed to allow project managers and management team to transparently navigate to the various project applications. The most important step at this stage was to develop uniform project reporting with clear KPIs for quality, cost, risk, and progress. After implementing the iXR Project Navigator, the team embarked on the development of other QlikView applications. Less than a year later, more than 20 QlikView applications have been rolled out, while ten others are in the 'prototyping' phase.
Operational Impact
  • Greater grip on project progress
  • Quicker intervention in case of negative trends
  • Everybody uses a single source of truth: QlikView and the iXR data warehouse
  • Improved data quality
  • Uniform definitions and reporting
Quantitative Benefit
  • Saving of 1 FTE

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