Quality Pet Products Saves 16 Operational Hours Per Day, Receives Certification, and Replaces Multiple Apps with Fishbowl Manufacturing
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Fishbowl Manufacturing
- EZ Connector
Tech Stack
- Inventory Management System
- Web-based Order Entry System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Quality Pet Products, Inc. is a wholesale distributor of pet foods to veterinary clinics and retail pet stores for a six state region. The company prides itself on its efficient warehouse processes, overnight delivery, and high-quality service. Based in Woodbury, Minnesota, the 15-employee company services more than 400 retail pet stores and veterinarian clinics. If customers place their orders before 10:00 am, Quality Pet Products promises delivery within 24 hours to its customers in Minnesota, North Dakota, South Dakota, Wisconsin, Iowa, and Nebraska. Quality Pet Products stocks about 500 SKUs in its warehouse and has about 400 picking locations.
The Challenge
Quality Pet Products, a wholesale distributor of pet foods, faced a fourfold business challenge. They needed to cut operations time and expense, develop processes and procedures to become AIB certified, streamline multiple warehouse/inventory software packages, and create a Web-based order entry system. They wanted to achieve all these while staying on the Intuit® QuickBooks® accounting solution. The company needed software that would streamline its warehouse processes and keep track of bin or picking locations, create bills of lading, calculate weight, and handle date codes, serial numbers and other inventory management items. They also needed to make their warehouse AIB certified as a top manufacturing partner required them to have the certification. Quality Pet Products had the additional challenge of setting up a Web site that could take its wholesale customer orders and drop them directly into his inventory management system.
The Solution
Quality Pet Products implemented Fishbowl Manufacturing to streamline its warehouse processes and keep track of bin or picking locations, create bills of lading, calculate weight, and handle date codes, serial numbers and other inventory management items. Fishbowl provided its EZ Connector to connect Quality Pet Products Web site to Fishbowl. It exchanges orders placed online and brings them into Fishbowl; eliminating double entry. With each order, the company now has the ability to attach a date code or lot/serial number to track it. The software makes Quality Pet Products more efficient throughout its operation. Furthermore, the software made it possible for the company to become AIB compliant and allowed them to receive the AIB certificate.
Operational Impact
Quantitative Benefit
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