QxMD: Improving Patient Care with Mobile Solutions for Doctors
Customer Company Size
Large Corporate
Country
- United States
Product
- Calculate
- Read by QxMD
- Apteligent’s mobile app intelligence solution
Tech Stack
- Mobile App Development
- iOS
- Android
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Remote Patient Monitoring
- Predictive Quality Analytics
Services
- Software Design & Engineering Services
- System Integration
About The Customer
QxMD is a company that is dedicated to creating high-quality, point-of-care tools for practicing healthcare professionals. Their mobile apps are used by over 568,000 physicians and 1,279,000 healthcare professionals worldwide. The apps assist doctors by simplifying the use of clinical prediction models at the bedside and improving access to critical information. One of their apps, 'Calculate', is a medical calculator and decision support engine that helps countless medical specialists make accurate diagnoses and recommend best treatments. Another app, 'Read by QxMD', is a personalized medical journal that provides physicians access to millions of articles and curates the content to identify cutting edge research findings.
The Challenge
QxMD, a company that creates high-quality, point-of-care tools for healthcare professionals, was facing challenges in optimizing the performance of its mobile apps. These apps, which are used by over 568,000 physicians and 1,279,000 healthcare professionals worldwide, assist doctors by simplifying the use of clinical prediction models at the bedside and improving access to critical information. However, the company was struggling to ensure flawless performance, which is of utmost importance given the critical nature of the apps' functions. The team had tried Google Analytics and iTunes’ monitoring tools but found that these did not provide the actionable diagnostics and information necessary to optimize performance.
The Solution
To optimize the performance of its mobile apps, QxMD turned to Apteligent. Apteligent is a company that provides mobile app intelligence solutions. By implementing Apteligent’s solution, QxMD was able to quickly release updates to address bugs that were difficult to uncover and resolve. Apteligent’s tools have greatly aided QxMD in consistently delivering a high performing mobile experience. The platform collects and analyzes app performance issues and connects problems to key business metrics. Mobile teams also have access to Apteligent’s big data platform, as well as industry and app benchmarks.
Operational Impact
Quantitative Benefit
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