Realizing Immediate ROI and Scaling Business: A Case Study on Marcus Technologies and Shipwell
Technology Category
- Functional Applications - Transportation Management Systems (TMS)
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Food & Beverage
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Last Mile Delivery
- Supply Chain Visibility
The Customer
Marcus Technologies
About The Customer
Marcus Technologies is a leading player in the advanced protein trading and logistics space. They use their platform to connect protein vendors, buyers, and traders, aiming to push the boundaries in a traditionally slow-paced industry. Their mission is to leverage technology to create efficiencies and reduce food waste and spoilage. The company manages the transportation of protein, a highly perishable commodity, and was previously relying on a manual process to book their customer’s freight.
The Challenge
Marcus Technologies, a leader in the advanced protein trading and logistics space, was facing a significant challenge in managing the transportation of protein, a highly perishable commodity. The company was relying on a manual process to book their customer’s freight, which was not only time-consuming but also inefficient. The challenge was to find a reliable logistics partner that could help them drive efficiencies and scale their operations while reducing food waste. The need for a more streamlined, automated process was evident as the company sought to push the boundaries in a traditionally slow-paced industry and create efficiencies to help reduce food waste and spoilage.
The Solution
The solution came in the form of Shipwell, a cloud-based Transportation Management System (TMS) that provides real-time visibility on shipments and a platform to manage an entire supply chain. Shipwell connects to over 2 million ELD-connected units, through APIs, and native mobile apps, providing real-time quoting, booking, and tracking of freight shipments. Automation was introduced by consolidating freight into Shipwell’s platform for quoting, booking, and tracking. This not only delivered consistent savings but also improved the customer service experience and significantly reduced the number of claims. With improved workflows, Marcus Technologies was able to use fewer employees to manage day-to-day fulfillment and logistics, allowing them to shift resources typically earmarked for manual booking processes over to more impactful projects to help them scale.
Operational Impact
Quantitative Benefit
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