Revolutionizing IT Asset Management in State Government Agency with Asset Panda
Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Maintenance
Use Cases
- Asset Health Management (AHM)
- Asset Lifecycle Management
Services
- System Integration
About The Customer
The customer in this case study is a prominent State Government Agency known for its commitment to innovation and progress. The agency has a vast number of IT assets that it needs to manage and track. The agency's main workflows revolve around assigning assets to employees, changing asset locations, conducting repairs, maintaining assets, and disposing of IT assets. Before the implementation of Asset Panda, these tasks were notably cumbersome and inefficient due to the lack of a proper government asset management system.
The Challenge
A prominent State Government Agency was struggling with the management and tracking of its vast IT assets. The agency was using Excel spreadsheets and Lansweeper software, which were proving to be inefficient. The main workflows of the agency included assigning assets to employees, changing asset locations, conducting repairs, maintaining assets, and disposing of IT assets. These tasks were notably cumbersome without a proper government asset management system. The agency faced challenges such as inadequate asset tracking due to outdated information, complex workflows, limited visibility due to the lack of a centralized platform, and software license mismanagement leading to unnecessary costs and potential legal risks.
The Solution
The agency adopted Asset Panda, a customizable asset management platform. This platform streamlined the processes of assigning assets to employees, changing asset locations, managing repairs and maintenance, and disposing of IT assets. Asset Panda enabled the agency to manage all their assets in one central location, significantly increasing the visibility of their asset state. The platform also improved the agency's software license management, mitigating potential risks and reducing excess costs. The agency was able to effectively manage over 20,000+ assets, significantly simplifying their workflows, and ensuring efficient software license tracking.
Operational Impact
Quantitative Benefit
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