Accufix Surgical Inc., a specialty orthopedic device developer and distributor, faced a significant challenge in tracking and managing their surgical trays, each worth between $45,000-65,000. The trays, which are part of the Accu-Joint® Hemi implant system, go through numerous steps from checkout to surgery, necessitating a comprehensive tracking solution. The company was also facing the imminent sunset of their existing asset management solution. Despite having this solution, Accufix Surgical® was grappling with several issues, including lack of customizability, inability to report on their workflows, and lack of customer support. These challenges necessitated the search for a new platform that could address these issues and provide a more efficient and effective way of managing their assets.

Conseil Scolaire Catholique de District des Grandes Rivières (CSCDGR), a private school system based in Ontario, Canada, was facing a significant challenge in tracking their educational assets. With over 6,200 students attending their 29 elementary schools, 8 high schools, and 3 alternative education centers spread across an area of approximately 25,000 square kilometers, the school system had a large number of assets being transferred from school to school and between multiple cities. Their existing method of using an Excel spreadsheet to track assets, particularly iPads, was proving to be inefficient and inadequate. The school system was struggling to keep track of what equipment they had, where it was located, and what needed to be replaced or updated on a regular basis.

The Election Supervisor’s office, responsible for managing elections across 29 precincts and 5 early voting sites, was facing significant challenges in managing and tracking a wide variety of assets such as computers, election hardware, and equipment kits. Their previous method of tracking, which involved the use of an Excel spreadsheet, was proving to be inefficient, insecure, and unreliable. The office was grappling with issues such as time-consuming asset tracking, maintaining a rigorous chain of custody for sensitive election equipment, allocating assets to specific employees and locations, and managing a disintegrated repair process. These challenges were not only affecting the efficiency and productivity of the office but were also creating a gap in accuracy due to human error.

The case study revolves around a leading electrical construction company on the West Coast, managing over 40,000 assets across two locations. The assets include construction tools and IT devices. The company was grappling with the challenge of tracking these assets, which was a time-consuming process. The manual workflows for tool tracking often led to discrepancies between the report and the tools being returned. The company was also experiencing tool fade, i.e., the loss of tools without a clear understanding of what was happening to these items. The average cost of replacing these tools ranged from $20,000 to $50,000. The auditing process was another challenge. The company would print a report of the tools needed for the job, handwrite the names of items or take pictures of their barcodes, a process that would take an entire day's work for 2-3 people. However, without a way to aggregate this data and create audit trails, they were unable to find any data trends from these audits or pinpoint the source of the problem.

A prominent State Government Agency was struggling with the management and tracking of its vast IT assets. The agency was using Excel spreadsheets and Lansweeper software, which were proving to be inefficient. The main workflows of the agency included assigning assets to employees, changing asset locations, conducting repairs, maintaining assets, and disposing of IT assets. These tasks were notably cumbersome without a proper government asset management system. The agency faced challenges such as inadequate asset tracking due to outdated information, complex workflows, limited visibility due to the lack of a centralized platform, and software license mismanagement leading to unnecessary costs and potential legal risks.

The Muskegon Area Intermediate School District (MAISD) in Muskegon, Michigan, has been serving students in Muskegon, Oceana, Ottawa, and Newaygo county public schools since 1962. The district's mission is to support the achievements of their students and educators, with a vision to be the premier source for quality educational leadership, programs, and services. A key component of their success is the effective utilization of technology. However, the district's Technology Services department was facing a significant challenge. The IT Director discovered that the department's asset tracking system was inefficient and outdated. The system primarily consisted of numerous spreadsheets scattered across multiple departments, making it difficult to manage and track the district's expensive IT equipment. The department was losing valuable time due to this inefficient system and lacked a tool that could enforce accountability for their assets. It was clear that the current system was not sustainable and an upgrade was urgently needed.

RISE™Robotics, a leading manufacturer of high-performance and cost-effective electric linear actuation solutions, faced significant challenges in tracking each component that goes into their cylinders. Prior to implementing Asset Panda, the team relied on spreadsheets to track the change history of cylinder repairs. This method proved inefficient and problematic, especially when multiple people tried to update the same spreadsheet simultaneously or when additional versions were created. This manual and ineffective tracking system reduced efficiency and caused a lack of visibility into the service engineers' work. Furthermore, the team could not effectively track every piece of inventory used as repairs were completed. Another challenge was the inability to easily track the ages or necessary calibration of the tools and equipment used during the repair process.

YouthBuild Philly, a charter school that empowers young adults between the ages of 17-20, was struggling with asset management. The school had a vast inventory of assets including IT equipment, furniture, workforce training equipment, and vehicles. However, they were losing track of these assets and found it difficult to manage their inventory using spreadsheets. The lack of a robust asset management system made it challenging to keep track of what was on their books and conducting inventory was a daunting task. The school needed a solution that was customizable, user-friendly, and cost-effective to help them manage their assets more efficiently.