Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Buildings
- National Security & Defense
Applicable Functions
- Maintenance
- Warehouse & Inventory Management
Use Cases
- Asset Health Management (AHM)
- Asset Lifecycle Management
Services
- System Integration
About The Customer
The customer in this case study is an Election Supervisor’s office, a cornerstone of democratic processes. The office is responsible for successfully operating elections across 29 precincts and 5 early voting sites. This massive operation entails managing a wide variety of assets like computers, election hardware, and equipment kits. The office was previously using an Excel spreadsheet for tracking these assets, a method that was proving to be inefficient, insecure, and unreliable. The office needed a solution that could streamline their asset management process, boost efficiency, and enhance security.
The Challenge
The Election Supervisor’s office, responsible for managing elections across 29 precincts and 5 early voting sites, was facing significant challenges in managing and tracking a wide variety of assets such as computers, election hardware, and equipment kits. Their previous method of tracking, which involved the use of an Excel spreadsheet, was proving to be inefficient, insecure, and unreliable. The office was grappling with issues such as time-consuming asset tracking, maintaining a rigorous chain of custody for sensitive election equipment, allocating assets to specific employees and locations, and managing a disintegrated repair process. These challenges were not only affecting the efficiency and productivity of the office but were also creating a gap in accuracy due to human error.
The Solution
The Election Supervisor’s office turned to Asset Panda, an all-encompassing solution that addressed their unique challenges. Asset Panda facilitated a smooth transition, enabling the office to upload their assets using their existing spreadsheet and further add individual items as required, thereby achieving a precise inventory. The solution ensured stringent tracking of asset movement, enabling the office to create a secure chain of custody from the warehouse to the election site and back. Asset Panda’s robust actions made the assignment of assets to employees and locations effortless, improving overall efficiency. The centralized repair management system allowed easy tracking of repair statuses, fostering improved communication and data accuracy. Additionally, with signature fields, Asset Panda ensured a higher level of security and accountability during the transfer and receipt of assets.
Operational Impact
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