Sage 100 ERP Provides Out-of-the-Box Functionality for Packaging Specialties
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Sage 100 ERP
- Business Insights Explorer module
- Sage 100 ERP Payroll module
- Paperless Office module
Tech Stack
- ERP
- Business Intelligence
- Remote Access
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Retail
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
About The Customer
Packaging Specialties is a company that has been providing retailers with creative and innovative packaging supplies for over 40 years. Their product line includes custom imprinted cotton bags, grocery totes, bottle bags, and gift wrap. The company prides itself on its responsiveness to its customers’ needs and has a sales-driven approach. Packaging Specialties has been relying on a single business management solution, Sage 100 ERP, for over 20 years. The company is based in Portland, Oregon and operates from two locations.
The Challenge
Packaging Specialties, a company providing creative and innovative packaging supplies to retailers, required a robust, full-featured ERP solution that could provide core accounting and distribution functionality while supporting specialized reporting requirements and remote access. The company's business is largely seasonal, necessitating the ability to forecast demand based on prior year sales to ensure proper stocking levels are maintained. The company also needed a solution that could support its sales-driven approach and provide robust sales analysis tools to help refine its forecasts and product mix.
The Solution
Packaging Specialties has been using Sage 100 ERP for over 20 years to meet its growing needs. The solution provides a secure, stable, scalable, and fast platform to support the company’s operations. It offers strong support for remote access, allowing the company's out-of-state salespeople to access the system remotely to enter orders, check stock levels, and confirm pricing. The order entry function is quick and intuitive, providing all the necessary information to complete the order and respond to customer queries. The sales team can easily generate reports and quick queries to stay on top of sales trends. The company also uses the Business Insights Explorer module to obtain knowledge about the business, with custom dashboards providing managers with a real-time look at vital business metrics.
Operational Impact
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