Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- CensorNet’s Secure Web Gateway
Tech Stack
- Web Proxy Server
- Cloud-based Database
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Cloud Security
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Samuel Simmonds Memorial Hospital (SSMH) is located in Barrow, on Alaska’s North Slope, 360 miles north of the Arctic Circle - the northernmost city in the USA. The original hospital was constructed in 1963 to provide a critical access facility to residents of an area larger than the state of Washington. The new, 100,000 sq ft hospital building, opened in 2013, is four times larger than the original and offers patients a greater range of services. SSMH is administered by the not-for-profit Arctic Slope Native Association (ASNA) on behalf of the Indian Health Service. With around 61% of Barrow’s population being Iñupiat, the hospital’s prime objective has been to provide culturally sensitive quality healthcare for the communities of the Arctic Slope and was rewarded recently with the Joint Commission’s Gold Seal of Approval.
The Challenge
Samuel Simmonds Memorial Hospital (SSMH) is located in a remote location in Barrow, on Alaska’s North Slope, 360 miles north of the Arctic Circle. The hospital was constructed in 1963 to provide a critical access facility to residents of an area larger than the state of Washington. The hospital's prime objective has been to provide culturally sensitive quality healthcare for the communities of the Arctic Slope. The rebuilding of the hospital provided the perfect opportunity to update technical equipment. The challenge was to provide effective web filtering in this remote location to ensure that the hospital complies with the Health Insurance Portability and Accountability Act (HIPAA). This protects the privacy and security of health information, in order to guarantee patient and staff confidentiality. The remote location of the hospital had placed a greater than normal temptation to use the internet for non work-related activities.
The Solution
CensorNet’s web security and content filtering software has been seamlessly providing safe internet access at the original hospital since 2005 and there was no hesitation by SSMH in continuing to use the solution at the new location. CensorNet Professional (now CensorNet Secure Web Gateway) provided SSMH with the following key benefits from day one: The software helps ensure that all internet usage complies with HIPAA. The wide range of web access control and reporting functionality has increased internet safety and improved productivity amongst staff. The software acts as a web proxy cache to mitigate for the inherently slow speeds of the satellite connection by easing bandwidth requirements. By blocking or restricting access to bandwidth intensive downloads or applications, speed is further enhanced with costs due to data usage also reduced. Excellent reliability with calls to CensorNet technical support needed only around once or twice per year. The remote location (Barrow has no external access by road) and polar climate means that SSMH needs to be self-sufficient.
Operational Impact
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