San Mateo Enhances Downtown Parking with Smart Technology from Streetline and Cisco
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Parker™ by Streetline
- ParkerMap™
- Cisco’s intelligent networking technology
Tech Stack
- WiFi
- Sensor Technology
Implementation Scale
- Departmental Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Networks & Connectivity - WiFi
- Infrastructure as a Service (IaaS)
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Facility Management
Use Cases
- Smart City Operations
Services
- System Integration
About The Customer
The City of San Mateo is strategically located within the Bay Area Peninsula, nestled between San Francisco and Silicon Valley. With a population nearing 100,000, San Mateo's downtown is a vibrant hub featuring a central park, a 12-screen movie theater, and a train station, surrounded by a diverse array of shops and restaurants. This lively area attracts both locals and visitors from the greater Bay Area, making it a popular destination for shopping, dining, and entertainment. The downtown's appeal is further enhanced by seasonal events that draw crowds, contributing to the area's dynamic atmosphere. However, the influx of visitors and the presence of over 600 businesses have led to parking challenges, necessitating innovative solutions to manage the demand and enhance the overall experience for residents and visitors alike.
The Challenge
San Mateo's downtown area, bustling with over 600 businesses, faces significant parking challenges. The city has previously attempted to alleviate parking congestion through a combination of parking garages, lots, and meters. However, these measures have not fully addressed the issue, prompting the Downtown San Mateo Association (DSMA) and the city to explore technological solutions to better manage parking inventory and improve the business climate.
The Solution
San Mateo has partnered with Cisco and Streetline to implement a smart parking solution that leverages Cisco's intelligent networking technology and Streetline's sensor technology. This collaboration has enabled the city to offer real-time parking availability through the Parker™ app, which provides hands-free voice navigation to guide drivers to open parking spaces. Additionally, the ParkerMap™ feature allows merchants to integrate parking information into their websites, enhancing customer experience and increasing foot traffic. The solution also includes biweekly reports and consultations with Streetline's client services team, providing valuable insights for continuous improvement. The integration of these technologies not only addresses the immediate parking challenges but also lays the foundation for San Mateo to evolve into a smart city, with the potential to incorporate additional sensing devices to further enhance efficiency and quality of life.
Operational Impact
Quantitative Benefit
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