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CrowdStrike > Case Studies > Search for Next-Gen Log Management Solution Ends with CrowdStrike Falcon LogScale

Search for Next-Gen Log Management Solution Ends with CrowdStrike Falcon LogScale

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • CrowdStrike Falcon® LogScale
  • CrowdStrike Falcon® Discover
  • CrowdStrike Falcon® Insight XDR
  • CrowdStrike Falcon® Prevent
  • CrowdStrike Falcon® Intelligence
Tech Stack
  • Cloud-based log management
  • Role-based access control
  • Data ingestion and search
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Predictive Maintenance
  • Remote Asset Management
  • Security Claims Evaluation
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
  • Training
About The Customer
Great American Insurance Group is a specialty property and casualty insurer headquartered in Cincinnati, Ohio. With a history spanning 150 years, the company has consistently focused on technical innovation to adapt to changing times. In 2021, it reported $8 billion in gross premiums written, highlighting its significant presence in the insurance industry. The company is committed to leveraging modern technology to enhance its operations and maintain a competitive edge. As a large corporate entity, Great American Insurance Group is dedicated to improving its business processes and customer experience through advanced technological solutions.
The Challenge
Great American Insurance Group faced challenges with their legacy on-premises log management solution, which required excessive maintenance and was costly for collecting and retaining necessary logs. The company sought a next-gen, cloud-based log management solution to enhance speed-to-insight and broaden data access. The existing solution was not scalable and distracted from core business objectives, such as compliance and threat hunting. The company needed a solution that could ingest all logs and perform quick searches, as the previous system was not meeting these needs.
The Solution
Great American Insurance Group implemented CrowdStrike Falcon LogScale as their modern log management solution. This cloud-based platform allowed the company to log everything and search data with sub-second latency. During the search for a new solution, Falcon LogScale stood out due to its ease of ingestion, fast searches, and role-based access control. The implementation process was smooth, aided by CrowdStrike training sessions and third-party integration support. The company quickly transitioned to production, benefiting from the platform's capabilities. Falcon LogScale enabled the company to scale up data ingestion significantly, enhancing their operations, security, and compliance use cases. The platform's speed and flexibility allowed for near real-time analysis and proactive security measures.
Operational Impact
  • Great American Insurance Group can now log everything and easily access archived data, enhancing compliance and security use cases.
  • The company uses Falcon LogScale to augment its SIEM tool, sending a subset of data for more advanced searches.
  • Falcon LogScale's speed and flexibility have improved the company's operations posture, enabling faster reaction to events.
  • The platform's role-based access control has expanded log usage across the business, with over 1,000 users now accessing logs.
  • Falcon LogScale's simple cost structure and competitive pricing have been a differentiator for the company.
Quantitative Benefit
  • Search 3 billion events in under a second
  • Log users jumped from 10 to 1,000+

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