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CrowdStrike > Case Studies > Search for Next-Gen Log Management Solution Ends with CrowdStrike Falcon LogScale

Search for Next-Gen Log Management Solution Ends with CrowdStrike Falcon LogScale

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • CrowdStrike Falcon LogScale
  • CrowdStrike Falcon Discover
  • CrowdStrike Falcon Insight XDR
  • CrowdStrike Falcon Prevent
  • CrowdStrike Falcon Intelligence
Tech Stack
  • Cloud-based Log Management
  • Role-based Access Control
  • Security Information and Event Management (SIEM)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Predictive Maintenance
  • Remote Asset Management
  • Security Claims Evaluation
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
  • Training
About The Customer
Great American Insurance Group is a specialty property and casualty insurer headquartered in Cincinnati, Ohio. With a history spanning 150 years, the company has consistently focused on technical innovation to adapt to changing times. In 2021, the company wrote $8 billion in gross premiums, highlighting its significant presence in the insurance industry. The company is committed to modernizing its operations and infrastructure to remain competitive and forward-facing. As a large corporate entity, Great American Insurance Group is dedicated to leveraging advanced technologies to enhance its business processes and customer service.
The Challenge
Great American Insurance Group faced challenges with their legacy on-premises log management solution, which required excessive maintenance and was costly to collect and retain necessary logs. The company sought a next-generation, cloud-based log management solution to enhance speed-to-insight and broaden data access. The existing solution was not scalable and distracted from core business objectives, such as compliance, threat hunting, and secure code production. The company needed a solution that could ingest all logs and perform quick searches, as the previous system was not meeting these needs.
The Solution
Great American Insurance Group selected CrowdStrike Falcon LogScale as their modern log management solution. Falcon LogScale provided a cloud-based platform that allowed the company to log everything and search data with sub-second latency. The solution stood out in a head-to-head comparison with a popular open-source alternative due to its ease of ingestion, fast searches, and role-based access control. The implementation process was swift, aided by CrowdStrike training sessions and third-party integration support. Falcon LogScale enabled the company to ingest significantly more data than the previous solution, enhancing their operations, compliance, security, and DevOps use cases. The platform's speed and flexibility allowed for near real-time analysis and proactive security measures.
Operational Impact
  • Great American Insurance Group can now log everything and easily access archived data, enhancing their compliance and security use cases.
  • The company has scaled up its data ingestion capabilities significantly with Falcon LogScale, allowing for faster reaction to events and improved operations posture.
  • Falcon LogScale's role-based access control has enabled more than 1,000 users to access and utilize logs, compared to fewer than 10 with the previous solution.
  • The speed of Falcon LogScale has improved the company's ability to detect and resolve issues quickly, providing a competitive advantage and enhancing customer experience.
  • Falcon LogScale has enabled developers to create specific dashboards for their application needs, supporting faster and cleaner code production.
Quantitative Benefit
  • Search 3 billion events in under a second.
  • Log users increased from 10 to over 1,000.
  • Falcon LogScale was implemented at around one-third the cost of similar platforms considered.

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