Sikka uses Postman Pro for continuous deployment and monitoring
Customer Company Size
Large Corporate
Region
- America
- Asia
Country
- United States
- India
Product
- Sikka API
- Postman Pro
Tech Stack
- .NET
- AWS
- AngularJS
- MongoDB
- MySQL
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Product Research & Development
- Quality Assurance
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Sikka is a company that provides API connections to over 96% of retail healthcare like dental, veterinary, hearing, and vision offices. The company has grown to 95 employees with offices in San Jose, Fresno, and India. They offer 210 APIs connected to 24,000 healthcare practices across the United States. Sikka offers a marketplace for app development partners creating services for healthcare providers, for example managing payments for a dental practice or scheduling appointments for a veterinary practice. Each month, 8 million calls are made on their platform via partner apps to support healthcare retailers.
The Challenge
Sikka, a company that provides API connections to over 96% of retail healthcare like dental, veterinary, hearing, and vision offices, was facing challenges in managing their extensive API structure and frequent updates. They were processing billions of transactions every day and making 8 million calls on their platform via partner apps to support healthcare retailers. The company had grown to 95 employees with offices in San Jose, Fresno, and India, and offered 210 APIs connected to 24,000 healthcare practices across the United States. However, the process of updating new endpoints was manual and cumbersome, especially with the need for confidentiality and HIPAA compliance in the US healthcare sector.
The Solution
Sikka adopted Postman Pro for their API documentation and continuous deployment. The team uses Postman to publish API documentation for each of their partners with use cases unique to their industry. All updates are centrally synced to the Postman server and immediately reflected in the published documentation for partners to reference in real time. The QA team has 200 test cases in a Postman collection dedicated to verifying their API endpoints’ latest build. The Sikka development team schedules Postman monitors to make sure their APIs are up and running so their partners won’t face any issues. By monitoring the performance, uptime, and correctness of their APIs on a scheduled frequency, Sikka can confidently keep track of their API health and address issues as soon as they arise.
Operational Impact
Quantitative Benefit
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