Silver Monitor: Enhancing Elderly Health Tracking with Infobip IoT Connectivity
Technology Category
- Networks & Connectivity - Bluetooth
- Networks & Connectivity - WiFi
Applicable Industries
- Electronics
- Healthcare & Hospitals
Use Cases
- Disease Tracking
- Inventory Management
Services
- Hardware Design & Engineering Services
About The Customer
Silver Monitor is a company that provides health tracking devices for the elderly. Their product monitors the general health of the elderly and alerts medical professionals and family members of any irregularities. The company needed a solution that could collect live data from the devices, regardless of the user's location, and feed it to their central servers. They required a wireless-based IoT solution that could provide full data coverage and support multiple network profiles. The company also needed to manage data traffic and IoT SIM subscriptions effectively to optimize their business operations.
The Challenge
Silver Monitor, a health tracking device for the elderly, faced the challenge of collecting live data from devices and feeding them to their central servers. The elderly, being mobile like everyone else, required a solution that could work both indoors and outdoors. Traditional connectivity options like WiFi and Bluetooth had limitations in terms of coverage and distance. Silver Monitor required a wireless-based IoT solution that could provide full data coverage and support multiple network profiles. The devices had SIM cards installed, which needed to be managed effectively. The company also needed a solution to manage data traffic and IoT SIM subscriptions to optimize their business operations.
The Solution
Infobip’s IoT solution provided a comprehensive solution to Silver Monitor's challenges. The solution enabled data connectivity over SIM cards installed in the smart watch devices, allowing them to connect to the central server. This allowed the server to interpret the data and alert medical staff and family members. The solution also provided full connectivity management, including support of SIM lifecycle state transitions, which was crucial for time-critical data. Infobip’s solution also allowed Silver Monitor to distinguish between hardware and software issues, enabling them to deploy the correct response. The solution provided centralized connectivity management, allowing for easy activation and deactivation of device IoT SIM cards, which was beneficial for subscription-based services. Infobip also provided personalized client support and free IoT SIM cards for the pilot project, helping Silver Monitor position themselves better in the healthcare market.
Operational Impact
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