Simplifying Health System Management By Consolidating Data Repositories
Customer Company Size
Large Corporate
Region
- Europe
Country
- Switzerland
Product
- EfficientIP’s SOLIDserver
Tech Stack
- Microsoft DNS
- Microsoft DHCP
- Microsoft IPAM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Healthcare & Hospitals
Use Cases
- Infrastructure Inspection
- Remote Asset Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
FHVI is the IT department of the Federation of Vaudois Hospitals (Fédération des Hôpitaux Vaudois (FHV)), which includes privately managed hospitals recognized by the State in Switzerland, as well as certain partners in the public-private sector (EMS, health networks). Roughly 100 FHVI employees manage around 7,000 workstations on behalf of a 12,000 person hospital staff. Their role is to develop, implement and operate their members’ IS, which are spread throughout the canton of Vaud. Their network architecture is highly distributed, and therefore involves significant constraints. In this context, FHVI launched a call for tenders at the end of 2017, with the aim of implementing a true DDI (DNS-DHCP-IPAM) solution.
The Challenge
FHVI used different systems to manage its IP addresses, including an IPAM solution from Microsoft and another portion via Excel files. Part of its inventory of addresses was known by heart by certain members of staff, but not recorded anywhere. This manual organization created a lack of visibility and wasted time and efficiency, especially during operations such as migrations, for which FHVI were very dependent on the skills of certain individuals. Microsoft DNS was also an integral part of the project as it posed security concerns since sensitive data could be more exposed. It became essential that the existing repositories be consolidated in order to simplify the management of IP addresses by all employees and the various sites, so as to grant them a degree of autonomy. The challenge was to consolidate all of the different repositories before making the planned changes. Router modifications were also necessary because the DHCP was referenced in much of the equipment. Overall, the aim was to limit the impact of the migration.
The Solution
FHVI prepared an invitation to tender and short-listed several potential solutions. EfficientIP, proposed by tebicom, scored more highly than its competitors for its technical features, in particular thanks to the modularity of the IPAM solution; it also had lower recurring costs. The tebicom teams’ technical qualifications confirmed the choice of the EfficientIP solution. Philippe Vuagniaux noted “We relied too much on different individual technical skills; this justified our call for tenders. The solution proposed by EfficientIP went beyond our simple technical requests. In particular, we were reassured that the solutions we chose implemented tools to manage the lifecycle of the various IP addresses and would be supported by tebicom from a local perspective. The teams were very responsive and always came up with solutions to our problems.”
Operational Impact
Quantitative Benefit
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